Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $45.00 - $55.00
Work Schedule
Rotating Shifts
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
critical illness insurance
accident insurance
hospital insurance
401(k) retirement plan
Life insurance
short-term disability
long-term disability
Health spending account
transportation benefits
Employee assistance program
Paid Time Off
Job Description
TEKsystems is a premier provider of IT staffing and services, renowned for its expansive network and outstanding industry expertise. As a part of the Allegis Group, one of the largest staffing firms worldwide, TEKsystems supports over 6,000 clients including 80 percent of the Fortune 500 companies, with an employee base of approximately 80,000 across North America, Europe, and Asia. The company specializes in Full-Stack Technology Services, Talent Services, and practical application solutions that drive business transformation and technological advancement. TEKsystems prides itself on fostering strategic partnerships and delivering full-scale, rapid, and tailored solutions that enable clients to capture business value... Show More
Job Requirements
- High school diploma or equivalent
- Located near Macon, GA
- Ability to provide after-hours on-call support
- Experience with imaging systems and radiology technology
- Strong communication skills
- Ability to work onsite
- Must be able to troubleshoot technical issues
- Team collaboration skills
Job Qualifications
- High school diploma or equivalent
- Familiarity with radiology technology and imaging systems
- Strong communication and interpersonal skills
- Ability to troubleshoot and resolve technical issues effectively
- Experience in a healthcare or technical support environment preferred
- Ability to work onsite in Macon, GA
- Willingness to participate in after-hours on-call rotation
- Strong organizational skills and attention to detail
Job Duties
- Serve as Tier 1 support for radiologists, triaging technical issues and ensuring resolution through proper ticket routing and follow-up
- Round onsite in imaging departments to proactively identify and address workflow or system concerns
- Provide after-hours on-call support on a rotational basis
- Monitor and troubleshoot PACS and related imaging systems
- Escalate issues as needed
- Collaborate with radiology, IS, and biomedical teams to optimize imaging workflows and downtime protocols
- Maintain and manage ticket documentation, ensuring timely resolution and communication with providers
- Assist with workflow optimization projects such as hanging protocol clean-up and downtime planning
- Support remote-reading physicians by being physically present to resolve onsite issues when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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