Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional development opportunities
Flexible work schedule
Job Description
VCU Health is a premier academic medical center dedicated to providing exceptional healthcare services, advancing medical research, and educating future healthcare professionals. As part of the Virginia Commonwealth University health system, VCU Health serves a diverse patient population with a commitment to innovation, compassion, and excellence in patient care. The organization emphasizes a collaborative environment where healthcare professionals work together to ensure the highest standards of clinical practice and patient satisfaction in a dynamic medical setting. With cutting-edge technology and a multidisciplinary approach, VCU Health continuously enhances outcomes through comprehensive and coordinated care delivery.
The Imaging Concierge Representativ... Show More
The Imaging Concierge Representativ... Show More
Job Requirements
- high school diploma
- prior healthcare experience preferred
- knowledge of medical terminology preferred
- proficiency in Microsoft Office Suite
- ability to communicate effectively with external providers
- attention to detail
- ability to multitask and work under pressure
- understanding of HIPAA regulations
- ability to work independently and collaboratively
Job Qualifications
- high school diploma
- associates degree in health administration or related field preferred
- five years of related healthcare experience preferred
- knowledge of medical terminology
- experience with Epic preferred
- understanding of healthcare scheduling workflows order management and referral coordination processes
- excellent written and verbal communication skills
- ability to multitask in a high-volume environment
- strong attention to detail and organizational skills
- ability to work independently and collaboratively
- proficiency in Microsoft Office Suite
- problem-solving and critical thinking skills
- understanding of HIPAA regulations and commitment to patient confidentiality
Job Duties
- act as a direct line of communication for outside providers office to correspond with regarding their patients imaging services
- receive and transcribe imaging-related orders from outside providers
- communicate with provider office to request new orders insurance information or demographics concerning patient
- use a tracker log to enter patients step in process to be sent to outside providers on a weekly basis
- check on patient orders to ensure timely scheduling of exams
- act as a direct line of communication for providers for same-day or urgent requests
- send reports to outside providers once exams have been completed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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