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IL Receptionist

Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

The company is a senior living community specializing in Independent Living, offering a warm and welcoming environment designed to support and enrich the lives of its residents. As a respected establishment in the senior care industry, it is committed to providing top-quality hospitality and services that prioritize safety, comfort, and engagement for all residents. It operates with a strong focus on compassionate assistance and exceptional guest relations, aiming to create a community atmosphere where residents feel valued and secure.

The role of an On-Call Concierge/Receptionist within Independent Living Resident Services is a critical position that combines hospitality with essenti... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to walk several miles during the shift
  • ability to lift up to 50 lbs
  • availability to work on-call shifts
  • excellent customer service skills
  • ability to handle confidential information
  • strong communication skills

Job Qualifications

  • High school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • excellent communication and interpersonal skills
  • ability to handle emergency situations calmly and professionally
  • familiarity with basic administrative tasks
  • strong organizational skills
  • reliable and responsible
  • ability to walk and be active during shifts
  • ability to lift up to 50 lbs

Job Duties

  • Greet guests and connect them with the right staff or residents
  • manage visitor traffic
  • answer and direct phone calls
  • enforce protocols and policies to ensure resident safety
  • maintain resident logs and work requests
  • accept and route deliveries
  • arrange reservations for guest room stays
  • create daily reports of events during the shift
  • handle emergency situations calmly and with dignity
  • walk several miles during the shift for security purposes
  • lift up to 50 lbs
  • sit 50% to 70% of the shift

Job Location

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