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IHOP

IHOP Host/Hostess

Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Employee Meals

Job Description

Our establishment is a welcoming and vibrant restaurant dedicated to providing exceptional service and a memorable dining experience to every guest. We pride ourselves on fostering a warm, friendly atmosphere where guests feel valued and comfortable from the moment they arrive. As part of our commitment to excellence, we seek passionate, polite, and attentive individuals to join our team as Hosts and Hostesses. This role is a critical front-of-house position that helps set the tone for our guests’ entire visit, emphasizing the importance of friendly greetings, timely service, and thoughtful assistance.

Job Requirements

  • Show up to work on time
  • well-groomed with a clean uniform ready to work
  • ability to lift 5-15 pounds
  • stand for up to 8 hours
  • occasionally perform motions such as pushing, pulling, stretching and continuous bilateral use of fingers and wrists
  • able to work in a fast-paced environment
  • flexible with scheduling

Job Qualifications

  • Good communication skills
  • ability to interact courteously with guests
  • experience working in a hospitality or customer service role preferred
  • ability to manage multiple tasks efficiently
  • basic knowledge of restaurant operations
  • strong customer service orientation

Job Duties

  • Opening the door for guests arriving and departing
  • accommodating any special needs of guests, i.e., boosters, highchairs, disabilities
  • answering the phone
  • managing an online wait list
  • taking, entering and packaging to-go orders, including delivering to vehicle as needed
  • providing guest assistance to servers as needed, serving food and drinks, cleaning tables

Job Qualifications

Experience

No experience required

Job Location