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IHOP

IHOP Host/Hostess

Job Overview

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Benefits

Paid Time Off
Employee Discounts
flexible scheduling
Health Insurance
uniform provided
Professional development opportunities

Job Description

Our company is a vibrant and customer-focused restaurant dedicated to delivering exceptional dining experiences through outstanding service and warm hospitality. As a well-established establishment known for our friendly atmosphere and commitment to quality, we strive to ensure every guest feels valued and welcomed from the very moment they step through our doors. With a passion for excellence and a team-oriented environment, we continuously aim to maintain the highest standards in customer satisfaction and operational efficiency. Our restaurant serves a diverse clientele, providing a variety of dishes in a comfortable and inviting setting that encourages repeat visits and positive word-of-mouth recommendations.<... Show More

Job Requirements

  • Show up to work on time
  • well-groomed with a clean uniform
  • ability to lift 5-15 pounds
  • stand for up to 8 hours
  • occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
  • willingness to assist with a variety of guest needs
  • reliable and punctual
  • basic proficiency with technology for handling online wait lists and to-go orders

Job Qualifications

  • Good communication skills
  • ability to lift 5-15 pounds
  • able to stand for up to 8 hours
  • experience in customer service or hospitality preferred
  • basic phone handling skills
  • ability to work well under pressure
  • friendly and positive attitude

Job Duties

  • Opening the door for guests arriving and departing
  • accommodating special needs of guests such as boosters, highchairs, and disabilities
  • answering the phone promptly and courteously
  • managing an online wait list efficiently
  • taking, entering, and packaging to-go orders including delivering to vehicles as needed
  • providing guest assistance to servers by serving food and drinks and cleaning tables
  • maintaining a clean and organized front-of-house environment

Job Qualifications

Experience

No experience required

Job Location

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