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IHOP

IHOP Host/Hostess

Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
meal benefits
Retirement Plan

Job Description

Our establishment is a welcoming and hospitable restaurant committed to delivering exceptional guest experiences from the moment they arrive. Known for its warm ambiance and attentiveness to guest needs, our venue prides itself on creating memorable first impressions that encourage repeat visits and positive word-of-mouth. We strive to maintain high standards of service where every guest feels valued and cared for, making our restaurant a preferred dining destination for a diverse clientele.

We are currently seeking a dedicated Host/Hostess to join our team and play a vital role in guest engagement. This position is integral to setting the... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • able to lift 5-15 pounds
  • able to stand for up to 8 hours
  • availability to work flexible shifts including weekends and holidays
  • physically capable of pushing, pulling, stretching and continuous bilateral use of fingers and wrists

Job Qualifications

  • Good communication skills
  • punctual and reliable
  • able to work on feet for long periods
  • basic knowledge of customer service
  • ability to handle phone calls professionally
  • team player mindset
  • attention to cleanliness and personal grooming

Job Duties

  • Opening the door for guests arriving and departing
  • accommodating any special needs of guests, i.e., boosters, highchairs, disabilities
  • answering the phone
  • managing an online wait list
  • taking, entering and packaging to-go orders, including delivering to vehicle as needed
  • providing guest assistance to servers as needed, serving food and drinks, cleaning tables

Job Qualifications

Experience

No experience required

Job Location

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