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Job Overview
Compensation
Hourly
Range $11.75 - $16.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
The hiring establishment is a vibrant restaurant known for its warm hospitality and exceptional guest service. This restaurant prides itself on creating a welcoming environment where every guest feels valued and appreciated from the moment they enter. With a team-oriented culture, the restaurant emphasizes professionalism, friendliness, and teamwork, ensuring that both employees and guests enjoy a positive experience. Whether it is a casual lunch or a celebratory dinner, the restaurant maintains high standards of service, cleanliness, and guest satisfaction. The restaurant is looking to expand its front-of-house team by hiring a Front Host/Hostess who plays a crucial role in the... Show More
Job Requirements
- Weekend availability
- Ability to greet guests in a friendly and hospitable manner
- Experience in guest services or hospitality preferred
- Strong communication skills
- Ability to manage seating charts and waiting lists
- Cash handling skills
- High school diploma or equivalent
- Professional appearance
- Reliability and punctuality
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or guest services
- Excellent interpersonal and communication skills
- Ability to maintain professionalism under pressure
- Knowledge of restaurant seating operations
- Ability to multitask in a fast-paced environment
- Positive attitude and team-oriented mindset
Job Duties
- Maintains a positive and professional as well as genuine approach to job duties, fellow team members and the guests, recognizing the value of teamwork
- Demonstrates the ability to make all guests feel welcome by greeting them with a smile in a pleasant, genuine and hospitable manner
- Displays the ability to make polite conversation with guests
- Exhibits a high level of professionalism, hospitality and confidence when making contact with guests
- Prepares lobby and front host stands for guests' arrival, assuring it is neat and orderly
- Retrieves menus from all serving stations and sets up front for guest arrivals
- Displays the daily specials
- Stocks placemats, toothpicks, menus and mints whenever required
- Places plates and silverware on tables as needed
- Answers phones in a prompt, enthusiastic and professional manner
- Greets all guests with a smile
- Checks seating chart first, then escorts guests to available tables in a friendly manner
- Records and writes names on the waiting list
- Explains menu items using suggestive selling techniques
- Coordinates traffic flow in the lounge and dinning room areas
- Maintains cleanliness and neatness of the lobby, restrooms, host/hostess station and menus
- Inquires about guest satisfaction upon their departure
- Thanks guest for visiting, inquires into their experience, and invites guest to return again
- Sells gift certificates as needed
- Provide 100 percent guest satisfaction through exceptional service
- Responsible for collecting all funds for carryout orders and gift certificate sales
- Safe and careful handling of cash, gift certificates, and charge receipts
- Abides by the restaurants standards, policies, procedures, and safety rules at all times
- Reports to work on time, well groomed and properly attired
- Conducts self in a professional and respectful manner towards guests, fellow employees and management at all times
- All other duties as assigned
Job Location
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