Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $21.00 - $35.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
flexible scheduling
Job Description
Arch Amenities Group is a leading provider of amenity management, consulting, and wellness services, specializing in commercial real estate, residential communities, and hospitality properties. With a strong focus on wellness and hospitality, Arch Amenities Group unites the expertise of top hospitality and wellness providers, delivering innovative and high-quality lifestyle and hospitality experiences across North America. The company partners with owners, operators, and developers to enhance amenity spaces such as spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities, transforming them into vibrant destinations that foster community, wellness, and a sense of belonging. Arch Amenities Group's mission centers... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in facility coordination, recreation, or ice rink operations
- CPR/First Aid certification required or must be obtained within 30 days of hire
- ability to work independently and as part of a team
- strong organizational and multitasking skills
- excellent communication and interpersonal skills
- familiarity with scheduling software and POS systems
Job Qualifications
- High school diploma or equivalent
- associate or bachelor’s degree in recreation, sports management, or related field preferred
- 1-2 years of experience in facility coordination, recreation, or ice rink operations
- CPR/First Aid certification required or must be obtained within 30 days of hire
- knowledge of ice resurfacing, skating, or hockey operations is a strong plus
- strong organizational and multitasking skills
- excellent communication and interpersonal skills
- customer-service focused with problem-solving abilities
- ability to work independently and as part of a team
- familiarity with scheduling software and POS systems
Job Duties
- Coordinate and oversee daily rink operations including open skate, lessons, leagues, and rentals
- create and manage rink schedules for public sessions, hockey games, figure skating, and private events
- communicate and collaborate with coaches, instructors, and external organizations using the facility
- greet and assist patrons
- provide information on programming, rules, and rental services
- enforce facility rules and ice safety policies to ensure a safe and enjoyable environment
- handle guest feedback, concerns, and incidents with professionalism and efficiency
- monitor ice conditions
- coordinate with maintenance staff or Zamboni drivers for resurfacing schedules
- maintain cleanliness of rink area, locker rooms, rental areas, and common spaces
- assist with skate rental and sharpening services as needed
- support planning and execution of special events such as tournaments, birthday parties, and seasonal celebrations
- coordinate with vendors, instructors, and staff to ensure successful events
- manage event setup, breakdown, and clean-up in the rink and surrounding areas
- assist with registration, payments, and reporting using scheduling and point-of-sale systems
- maintain records for attendance, incidents, and maintenance requests
- prepare monthly summaries and communicate needs to management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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