Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $60,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
11 holidays
Job Description
The Ice Operations Manager role is a pivotal position within a venue known for its high-quality ice rinks serving a diverse community of hockey teams and recreational skaters. This venue operates both a main arena ice rink, primarily active during the fall and winter months from September through April, and a community ice rink open year-round. The organization proudly supports teams such as the USHL Omaha Lancers, AAA Youth Hockey, and Omaha Hockey Club, along with various other groups and events that rely on top-tier ice conditions for their activities. As an entity dedicated to offering exceptional ice sports facilities,... Show More
Job Requirements
- 3+ years' experience in ice and facility operations
- bachelor's degree preferred
- demonstrated knowledge of ice maintenance and resurface operations
- supervisory skills
- ability to work event nights, weekends, and holidays
- knowledge of OSHA requirements
- familiarity with ice making and ice painting
- proficiency in Microsoft Office applications
- strong communication skills
- valid driver's license
- excellent customer service abilities.
Job Qualifications
- 3+ years' experience in ice and facility operations
- B.S. or B.A. degree from an accredited college/university preferred
- must show demonstrated knowledge of ice maintenance, ice resurface operations, supervisory skills and experience in facility operations
- ability to work event nights, weekends, and holidays as required
- knowledge of OSHA requirements
- knowledge of ice making, ice painting, in-ice logo installation
- capable of operating in Microsoft Office applications including Excel, Word, Outlook
- ability to supervise the work of others
- ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative work environment
- ability to work well in a team-oriented, fast-paced, event-driven environment
- must possess current and valid driver's license
- excellent customer service skills.
Job Duties
- Oversees daily operation and maintenance of the ice rinks to ensure the highest quality ice surface on two ice rinks including glass and dasher board maintenance, cleaning, edge work, ice thickness, quality control, general HVAC knowledge, and water treatment
- proven ability in operating ice resurfacers and conducting the necessary preventative maintenance
- select, train, motivate, schedule, and evaluate part time ice staff
- provide or coordinate staff training
- work with employees to correct deficiencies
- implement discipline and termination procedures
- responsible for ice surface installation and removal including ice painting, in-ice logo installation
- work in partnership with the Director of Operations on general building maintenance and projects
- responsible for changeovers from non-ice events back to ice
- help manage the skate shop including inventory pricing of items we sell
- participate in the development and administration of the facility's operations and capital budgets
- forecast additional funds needed for staffing, equipment, materials, and supplies
- monitor and approve expenditures
- implement adjustments as necessary
- responsible for health and safety compliance
- demonstrate continuous effort to improve ice operations, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
- establish and maintain effective working relationships with organizations that use our ice facilities
- all other duties as assigned by the Director of Operations, AGM or GM.
Job Location
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