Ice Operations Manager | Full-Time | Liberty First Credit Union Arena

Job Overview

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Compensation

Type:
Salary
Rate:
Range $55,000.00 - $60,000.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
11 holidays

Job Description

Oak View Group is a global leader in venue development, management, and premium hospitality services, specializing in the live event industry. The company delivers a comprehensive, 360-degree solution for a diverse collection of world-class venues including arenas, convention centers, music festivals, performing arts centers, and cultural institutions. Oak View Group is recognized for its unparalleled expertise in managing some of the most influential and highly attended venues worldwide, ensuring exceptional experiences for audiences and clients alike.

Oak View Group is actively seeking a dedicated Ice Operations Manager to oversee and coordinate the daily operations and maintenance of their ice rin... Show More

Job Requirements

  • 3+ years' experience in ice and facility operations
  • Bachelor’s degree preferred
  • Demonstrated knowledge of ice maintenance and resurface operations
  • Ability to work event nights, weekends, and holidays
  • Knowledge of OSHA requirements
  • Ability to operate Microsoft Office applications
  • Strong supervisory skills
  • Excellent communication and interpersonal skills
  • Must have a valid driver's license
  • Ability to work in a fast-paced, team environment

Job Qualifications

  • 3+ years' experience in ice and facility operations
  • B.S. or B.A. degree from an accredited college/university preferred
  • Must show demonstrated knowledge of ice maintenance, ice resurface operations, supervisory skills and experience in facility operations
  • Ability to work event nights, weekends, and holidays as required
  • Knowledge of OSHA requirements
  • Knowledge of ice making, ice painting, in-ice logo installation
  • Capable of operating in Microsoft Office applications including Excel, Word, Outlook
  • Ability to supervise the work of others
  • Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative work environment
  • Ability to work well in a team-oriented, fast-paced, event-driven environment
  • Must possess current and valid driver's license
  • Excellent customer service skills

Job Duties

  • Oversees daily operation and maintenance of the ice rinks to ensure the highest quality ice surface on two ice rinks including glass and dasher board maintenance, cleaning, edge work, ice thickness, quality control, general HVAC knowledge, and water treatment
  • Proven ability in operating ice resurfacers and conducting the necessary preventative maintenance
  • Select, train, motivate, schedule, and evaluate part time ice staff
  • provide or coordinate staff training
  • work with employees to correct deficiencies
  • implement discipline and termination procedures
  • Responsible for ice surface installation and removal including ice painting, in-ice logo installation
  • Work in partnership with the Director of Operations on general building maintenance and projects
  • Responsible for changeovers from non-ice events back to ice
  • Help manage the skate shop including inventory/pricing of items we sell
  • Participate in the development and administration of the facility's operations and capital budgets
  • forecast additional funds needed for staffing, equipment, materials, and supplies
  • monitor and approve expenditures
  • implement adjustments as necessary
  • Responsible for Health and Safety compliance
  • Demonstrate continuous effort to improve ice operations, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
  • Establish and maintain effective working relationships with organizations that use our ice facilities
  • All other duties as assigned by the Director of Operations, AGM or GM

Job Location

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