Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
PTO
Paid holidays
Commuter Benefits
retirement plans
Public loan forgiveness
training and professional development
Job Description
HealthRIGHT 360 is a renowned organization dedicated to giving hope, building health, and transforming lives for people in need. Through providing comprehensive, integrated, and compassionate care, HealthRIGHT 360 addresses the complex health needs of vulnerable populations. Their services encompass primary medical care, mental health support, and substance use disorder treatment, making them a pivotal resource in community health. As a federally qualified health center, the Integrated Care Center Clinic under HealthRIGHT 360 offers a multitude of healthcare services including primary care, behavioral health, addiction treatment, psychiatry, and dental care. The clinic is focused on serving individuals facing homelessness, mental illness,... Show More
Job Requirements
- Must complete background check and Livescan
- Covid-19 vaccine and booster is required for this position
- Exemptions are not accepted
- We will consider for employment qualified applicants with arrest and conviction records
Job Qualifications
- High school diploma or equivalent
- Prior experience in front desk reception, administrative and/or customer service
- Experience working with staff and volunteers
- Preferably 2 years experience working in a medical front office setting, preferably in a community clinic with medical experience
- Preferably MISYS and One-E-App experience (CAA Certified)
- CPR certification and First Aid certification
- Knowledge of HIPAA regulations
- Working knowledge of computerized medical scheduling and billing systems
- Familiarity with community agencies in the Bay Area to make appropriate referrals preferred
- Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services preferred
Job Duties
- Schedules medical clinic appointments and directs calls throughout the agency
- Assists with enrolling patients into Healthy San Francisco program
- Makes follow-up calls for providers and confirms next day's appointments
- Greets and provides customer service to patients, guests, clients, and vendors
- Communicates clearly on the phone and accurately takes and delivers messages
- Works at other locations when needed
- Performs general administrative tasks such as filing, organizing, data entry and billing
- Assists in maintaining computerized appointment system
- Processes patient and client data entry for electronic systems
- Manages receipt and routing of agency mail
- Assists and directs callers and visitors to appropriate employees and departments
- Operates single or multiple position telephone switchboard
- Works in a team-oriented environment
- Orientation, training, and supervision of volunteers on certain front desk responsibilities
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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