Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Paid holidays
Job Description
Omni Hotels & Resorts is a well-established luxury hospitality brand renowned for delivering exceptional guest experiences, exquisite dining, and premium accommodations across its portfolio of properties. With a commitment to quality, impeccable service, and innovative amenities, Omni Hotels have become a preferred choice for both leisure and business travelers seeking comfort and convenience. The brand is respected for its diverse locations, each offering unique local experiences while maintaining the high standards Omni is known for. As part of its continuing growth and expansion in the vibrant South Florida market, Omni Hotels is excited to announce the upcoming opening of the... Show More
Job Requirements
- minimum 1 year serving experience
- must acquire tips and servsafe certifications
- previous cash handling experience required
- ability to clearly and pleasantly communicate both verbally and in writing in english
- ability to accurately and efficiently input information into micros
- ability to handle stressful situations while maintaining a calm and welcoming demeanor
- ability to work cohesively with co-workers
- ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- excellent customer service, service recovery and problem-solving skills
- must be able to work a variety of shifts including weekends and holidays
Job Qualifications
- minimum 1 year serving experience
- must acquire tips and servsafe certifications
- developed knowledge of wine, spirits, and beer with experience selling and presenting wines
- previous cash handling experience required
- ability to clearly and pleasantly communicate both verbally and in writing in english with guests, management and co-workers
- ability to accurately and efficiently input information into micros
- ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- ability to work cohesively with co-workers both within and outside of your department
- ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- excellent customer service, service recovery and problem-solving skills
- must be able to work a variety of shifts, including weekends and holidays
Job Duties
- adhere to all omni rules, policies, procedures, and standards
- greet guests by utilizing the all-in impression standards set forth by omni
- set tables according to type of event and service standards as directed by leadership
- suggestively sell items and answer questions/offer suggestions on both food and beverage menu selections
- communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- record transaction in micros system in a timely manner
- adhere to cash handling standards
- ensure satisfaction with each food course and/or beverage
- present accurate check to guest and process payment
- maintain cleanliness of work areas throughout the day
- station set-up and breakdown/side-work
- perform any other duties as assigned by leadership
- be pleasant, smile and greet all guests, using surnames when obtained
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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