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ABM

IAD Ramp Agent

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
401(k)
Dental Insurance
Vision Insurance
Employee assistance program
Military leave

Job Description

ABM is a global leader in integrated facility solutions, providing essential services that create cleaner, safer, and more efficient environments. With over 100,000 team members worldwide, ABM operates in various market sectors including commercial real estate, aviation, education, mission critical facilities, and manufacturing and distribution. The company's commitment to innovative technologies and sustainable solutions helps clients achieve their goals by enhancing their facilities and occupant experience. ABM, which generated over 8 billion dollars in annual revenue, offers a stable and dynamic work environment where employees can grow professionally while contributing to meaningful projects that improve everyday spaces.

The Ramp A... Show More

Job Requirements

  • Must be 18 years of age or older
  • no high school diploma, GED or college degree required
  • must have identification with current address such as state ID or driver’s license
  • must have citizenship verification such as US passport, birth certificate/naturalization with SSN, or green card/employment authorization document with SSN card
  • no experience required
  • ability to complete SIDA Badge application and security clearance
  • ability to work five consecutive days including weekends
  • ability to perform physical activities required for ramp duties

Job Qualifications

  • Must be 18 years of age or older
  • no high school diploma, GED or college degree required
  • one year of customer service experience preferred
  • military and veteran friendly employer
  • ability to communicate effectively with customers and team members
  • ability to work in varying weather conditions
  • ability to follow safety protocols and procedures
  • strong attention to detail and professionalism

Job Duties

  • Provide direction to customers on divestiture
  • communicate effectively with others in a work environment and with the public
  • meet/exceed company expectations relating to professionalism, knowledge, accuracy, and timeliness of service
  • provide extraordinary customer service
  • direct passengers from the aircraft to the terminal
  • provide connecting passengers with gate information
  • confirm all passengers who require mobile assistance have been serviced
  • provide an umbrella to each customer during inclement weather and collect it upon entering the terminal
  • confirm passengers boarding pass destination and direct them from the terminal to the aircraft
  • provide a gate check baggage tag for larger bags
  • liaise with gate, ramp, and flight crew regarding any on-board issues
  • maintain a clean, safe work area at all times
  • perform miscellaneous duties as assigned

Job Qualifications

Experience

No experience required

Job Location