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Aimbridge Hospitality

Hyatt Regency Buffalo - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Hyatt Regency Buffalo is a premier full-service hotel located in the vibrant downtown area of Buffalo, New York. Ideally positioned just steps from the Buffalo Niagara Convention Center, this hotel serves as a prime destination for both business and leisure travelers visiting Upstate New York. The Hyatt Regency Buffalo offers exceptional amenities including direct conference center access, a luxurious spa, a scenic rooftop pool, and proximity to popular local attractions such as the waterfront, KeyBank Center, and Shea's Buffalo Theatre. Its strategic location makes it an ideal choice for guests looking to combine convenience and comfort during their stay in... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong communication skills
  • Ability to multitask efficiently
  • Customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong communication skills
  • Excellent multitasking ability
  • Problem-solving skills

Job Duties

  • Provide warm and welcoming guest service
  • Communicate clearly and confidently with guests and team members
  • Handle reservations, check-ins, and check-outs efficiently
  • Resolve guest issues promptly and effectively
  • Manage financial transactions accurately
  • Coordinate with other hotel departments to ensure smooth operations
  • Maintain organized front desk procedures

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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