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Aimbridge Hospitality

Hyatt Regency Buffalo - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Hyatt Regency Buffalo is a premier full-service hotel located in the heart of downtown Buffalo, New York, providing guests with unparalleled access to major local attractions such as the Buffalo Niagara Convention Center, the waterfront, KeyBank Center, and Shea's Buffalo Theatre. Known for its sophisticated amenities including a luxurious spa and a rooftop pool, Hyatt Regency Buffalo is the go-to destination in Upstate New York for both business and leisure travelers seeking comfort, convenience, and a memorable stay. The hotel's strategic location makes it an ideal venue for conferences, events, and vacations, offering guests a unique blend of urban excitement... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite

Job Qualifications

  • high school diploma or equivalent
  • experience in hotel or related hospitality field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • strong communication and interpersonal skills
  • ability to multitask and work under pressure
  • problem-solving skills and quick decision making

Job Duties

  • greet guests warmly and provide excellent customer service
  • manage check-in and check-out processes efficiently
  • coordinate guest requests and resolve issues promptly
  • handle reservations and cancellations accurately
  • process payments and maintain financial records
  • communicate effectively with team members and other departments
  • maintain a clean and organized front desk area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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