Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $85,000.00
Work Schedule
Flexible
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our hotel is a welcoming and conveniently located property near major transportation hubs such as the train station, and close to business centers, shopping districts like Santana Row, and educational campuses including Stanford University. We pride ourselves on providing exceptional hospitality experiences to both business travelers and families alike, offering a comfortable stay with easy access to local attractions and corporate offices.
We are currently seeking an experienced Operations Manager to join our dedicated team. This position is directed and supervised by a Department Head or the General Manager and focuses on routine operational tasks and supervising staff in the... Show More
We are currently seeking an experienced Operations Manager to join our dedicated team. This position is directed and supervised by a Department Head or the General Manager and focuses on routine operational tasks and supervising staff in the... Show More
Job Requirements
- At least 3 years progressive experience in a Rooms or Food and Beverage department of a hotel
- previous supervisory experience
- proficiency in Windows Operating Systems
- ability to evaluate and select among alternative courses of action quickly and accurately
- ability to work well in stressful, high-pressure situations
- maintain composure and objectivity under pressure
- effective in handling workplace problems including anticipation and resolution
- ability to assimilate complex information and modify to meet needs
- effective at listening, understanding, clarifying and resolving concerns
- ability to work with and understand financial data and basic arithmetic
- ability to convey information and ideas clearly
Job Qualifications
- At least 3 years progressive experience in a Rooms or Food and Beverage hotel department
- or a 4-year college degree with 1 to 2 years experience in a Rooms or Food and Beverage hotel department
- or a 2-year college degree with 2 years experience in a Rooms or Food and Beverage hotel department
- previous supervisory experience required
- proficiency in Windows Operating Systems
- ability to evaluate and select among alternative courses of action quickly and accurately
- ability to work well under stress and maintain composure
- effective problem handling and decision-making skills
- ability to assimilate complex information and adapt to needs
- effective listening, understanding, and communication skills
- ability to understand financial information and perform basic arithmetic functions
- clear communication skills
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
- maintain regular attendance in compliance with company standards
- maintain high standards of personal appearance and grooming
- comply and ensure adherence to company standards and regulations for safe and efficient hotel operations
- comply with certification requirements including Food Handlers, Alcohol Awareness, CPR and First Aid
- supervise and support Engineering and Housekeeping departments in the absence of the General Manager
- use training materials to develop skills in all operational departments
- assist in creating an environment for empowered employee decision making
- assist General Manager with financial reports and corporate deadlines
- participate in Manager on Duty coverage as scheduled
- ensure training in service standards across departments
- assist in recruiting, hiring and training guest services staff
- participate in weekly meetings to address oversell settings
- promote a positive team-oriented environment focused on guest satisfaction
- assist in maintaining compliance with Preventative Maintenance and Deep Cleaning Programs
- maintain professional relationships and open communication
- ensure fair and equitable treatment of employees per company policies
- complete corporate training modules and certifications
- greet guests and assist in public areas during peak times
- maintain safe handling procedures for the hotel safe
- attend all scheduled property meetings
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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