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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $32.10
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our hotel offers a prime location just a short walk from the train station and conveniently close to major thoroughfares, making it an ideal choice for both business travelers and families. Business guests can easily reach companies and convention centers, while families appreciate the proximity to popular shopping areas like Santana Row and college campus tours such as Stanford University. This dynamic environment attracts a diverse clientele, providing an exciting and fast-paced setting for hospitality professionals. As a well-established hospitality company, we are dedicated to delivering exceptional guest experiences marked by comfort, convenience, and friendly service. We pride ourselves on... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related hospitality field preferred
- Proficiency with hotel management software and Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask effectively in a fast-paced environment
- Problem-solving mindset with a customer-focused approach
Job Duties
- Provide exceptional guest service by warmly welcoming guests and addressing their needs
- Facilitate smooth check-ins and check-outs ensuring accuracy and efficiency
- Handle reservations, cancellations, and modifications with attention to detail
- Communicate effectively with guests and internal teams to coordinate requests and resolve issues
- Manage financial transactions including billing and cash handling with accuracy
- Maintain a neat and organized front desk area to ensure a professional appearance
- Anticipate guest needs and resolve any problems quickly to ensure satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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