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Aimbridge Hospitality

Hyatt Place San Jose Downtown - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $32.10
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel, strategically located within walking distance of the train station and just around the corner from major thoroughfares, serves a diverse clientele including business travelers and families. Business guests benefit from easy access to nearby companies and convention centers, making it an ideal location for those attending meetings or events. Families enjoy the convenience of being only a few miles from popular shopping destinations like Santana Row and cultural landmarks such as Stanford University, perfect for campus tours and leisure activities. With this prime location, our property combines accessibility with comfort, inviting guests to experience a seamless blend of... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong communication skills
  • Ability to multitask and handle multiple guest requests
  • Problem-solving aptitude
  • Customer service oriented

Job Qualifications

  • High school diploma or equivalent
  • Experience in hotel or related hospitality field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively

Job Duties

  • Provide exceptional guest service and create welcoming experiences
  • Communicate clearly and confidently with guests and team members
  • Resolve guest issues quickly and effectively
  • Manage reservation, check-in, and check-out processes efficiently
  • Maintain accurate financial transactions and records
  • Coordinate with housekeeping and maintenance for guest requests
  • Uphold hotel policies and ensure guest safety

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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