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Aimbridge Hospitality

Hyatt Place Phoenix North - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

We are a dynamic hospitality company committed to providing excellence in guest services and creating memorable experiences for all who stay with us. Our team prides itself on fostering a warm, welcoming atmosphere at our properties, where hospitality meets professionalism to ensure every guest feels valued and cared for. As a company operating within the hotel industry, we emphasize not only comfort and quality but also seamless and efficient service, creating an environment where guests can relax and enjoy their stay without encountering any inconveniences.

We are currently seeking a dedicated Front Desk Agent to join our team a... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location