Hyatt Place Omaha Downtown Old Market - Assistant General Manager OEM
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
AD&D insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Hyatt Place Omaha/Downtown-Old Market is a distinguished hotel located in the heart of Omaha's Historic Old Market district, renowned for its vibrant cultural scene, eclectic shops, art galleries, and exceptional dining experiences. As part of the globally respected Hyatt Hotels Corporation, this property offers guests modern, spacious guestrooms paired with deluxe amenities such as free Wi-Fi, an outdoor pool, a fitness center, and on-site dining. The hotel attracts a diverse range of travelers, including business visitors attending events at the nearby CHI Health Center and Convention Center, culture enthusiasts visiting the Holland Performing Arts Center and Joslyn Art Museum, and... Show More
Job Requirements
- At least 5 years of progressive experience in Rooms or F&B department in a hotel, or a 4-year college degree with 2 to 3 years of related experience, or a 2-year college degree with 3 to 4 years of related experience
- Previous supervisory experience required
- Must be effective in handling stressful, high-pressure situations while maintaining composure and objectivity
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid
Job Qualifications
- At least 5 years of progressive experience in Rooms or F&B department in a hotel, or a 4-year college degree with 2 to 3 years of related experience, or a 2-year college degree with 3 to 4 years of related experience
- Previous supervisory experience required
- Must be effective in handling stressful, high-pressure situations while maintaining composure and objectivity
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid
Job Duties
- Supervise operating departments and assist in achieving hotel profitability through effective management and support of the General Manager
- Anticipate and address workplace issues proactively to ensure smooth and efficient operations
- Assist the General Manager in overseeing the recruitment, hiring, and training of Guest Services staff, ensuring ongoing training across all departments in service standards
- Listen to, understand, and resolve concerns from co-workers and guests, maintaining clear and open communication
- Work with and understand financial information and data, performing basic arithmetic functions to support hotel operations
- Utilize Windows Operating Systems for effective management and reporting
- Maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations
- Approach all interactions with guests and employees in an attentive, friendly, and service-oriented manner, ensuring high levels of satisfaction
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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