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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Hyatt Place Lakeland Center is a premier hotel located in Central Florida, ideally positioned near key attractions such as Lake Myrtle Sports Complex, the SUN 'n FUN Complex, and Joker Marchant Stadium. It is also conveniently connected to the RP Funding Center, making it a highly sought-after destination for both business and leisure travelers. The hotel prides itself on providing modern, spacious guestrooms and deluxe amenities designed to ensure a comfortable and memorable stay. Guests can enjoy complimentary services such as free Wi-Fi, an outdoor pool, a fitness center, and a freshly prepared breakfast featuring a diverse menu that includes... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- basic computer skills including hotel management software
- excellent verbal and written communication skills
- ability to remain calm and professional in stressful situations
- strong organizational skills
- availability to work flexible hours including weekends and holidays
Job Qualifications
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication and interpersonal skills
- ability to multitask and work under pressure
- strong problem-solving skills
Job Duties
- greet guests warmly and facilitate smooth check-ins and check-outs
- manage guest reservations and update records in hotel management software
- respond promptly and courteously to guest inquiries and requests
- coordinate with housekeeping and maintenance departments to meet guest needs
- handle billing and payment processes accurately
- resolve guest complaints and issues effectively and efficiently
- maintain a clean and organized front desk area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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