Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Hyatt Place Lakeland Center is a modern hotel located in Central Florida, conveniently situated near popular destinations such as Lake Myrtle Sports Complex, SUN 'n FUN Complex, Joker Marchant Stadium, and connected to the RP Funding Center. The hotel serves as a traveler's home away from home, offering guests spacious guestrooms, free Wi-Fi, an outdoor pool, a fitness center, and daily breakfast featuring fresh, cage-free eggs, steel-cut oatmeal, whole fruit, and all-natural bacon and sausage. Hyatt Place is known for providing deluxe amenities and services that blend comfort, convenience, and a welcoming atmosphere for all its guests.
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Job Requirements
- high school diploma or equivalent
- prior experience in a hotel or guest service role preferred
- proficiency with hotel management software and Microsoft Office
- excellent communication skills
- ability to manage multiple tasks simultaneously
- strong problem-solving skills
- professional appearance and attitude
Job Qualifications
- high school diploma or equivalent
- experience in a hotel or related hospitality field preferred
- familiarity with hotel management software and Microsoft Office suite
- strong communication and interpersonal skills
- ability to multitask and stay organized under pressure
- problem-solving aptitude
- friendly and professional demeanor
Job Duties
- welcome guests warmly and assist with check-in and check-out processes
- manage guest reservations and room assignments efficiently
- provide accurate information about hotel amenities and local attractions
- respond promptly to guest inquiries and handle complaints professionally
- coordinate with housekeeping and maintenance to ensure guest satisfaction
- perform administrative tasks such as handling payments and updating records
- maintain a clean and organized front desk area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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