Hyatt Place Baltimore Washington Airport - Front Desk Manager OEM
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $52,540.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Front Desk Manager OEM at Aimbridge Hospitality is a pivotal leadership role focused on ensuring seamless front office operations that leave every guest feeling valued and well-cared for. This overtime eligible managerial position requires an individual who excels in delivering memorable service, leading a motivated team, and maintaining high standards of hospitality. The role demands expertise in managing daily check-in and check-out procedures, resolving guest concerns proactively, and implementing strategies that optimize room occupancy and revenue. As a key communicator and problem solver, the Front Desk Manager OEM fosters an environment of cooperation and efficiency, driving team morale while... Show More
Job Requirements
- 2 year college degree with 3 or more years of related experience or a 4-year college degree with at least 1 year of related experience
- 5+ years of progressive experience in a hotel or related field with supervisory experience
- Proficient in Windows operating systems spreadsheets and word processing
- Effective in handling stressful high-pressure situations while maintaining composure and objectivity
- Valid driver's license from the applicable state
Job Qualifications
- 2 year college degree with 3 or more years of related experience or a 4-year college degree with at least 1 year of related experience
- 5+ years of progressive experience in a hotel or related field with supervisory experience
- Proficient in Windows operating systems spreadsheets and word processing
- Effective in handling stressful high-pressure situations while maintaining composure and objectivity
- Valid driver's license from the applicable state
Job Duties
- Deliver standout service from check-in to check-out making sure every guest feels welcomed heard and cared for
- Motivate coach and guide your team to maintain high standards procedures and morale
- Spot issues before they happen and solve problems proactively
- Maximize room revenue with smart rate strategies
- Maintain clear and effective communication with guests and team members
- Ensure smooth front desk operations by overseeing daily tasks
- Coordinate with other departments to enhance guest satisfaction
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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