Hyatt Place Baltimore Washington Airport - Front Desk Manager OEM
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $52,540.00
Work Schedule
Flexible
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k
Job Description
Aimbridge Hospitality is a leading global hotel management company known for delivering exceptional guest experiences across its extensive portfolio of over 800 properties worldwide. Emphasizing a people-first approach and fostering a diverse and inclusive workforce, Aimbridge Hospitality values collaboration, continuous improvement, and outstanding service. The company offers comprehensive benefits, professional development opportunities, and a supportive culture that encourages growth and employee recognition. With a commitment to creating unforgettable experiences for guests, Aimbridge Hospitality has established itself as an industry leader in hospitality management.
The Front Desk Manager role at Aimbridge Hospitality is integral to maintaining the smooth operation... Show More
The Front Desk Manager role at Aimbridge Hospitality is integral to maintaining the smooth operation... Show More
Job Requirements
- 5+ years of progressive experience in a hotel or related field with supervisory experience
- 2-year college degree with 3 or more years of related experience or a 4-year college degree with at least 1 year of related experience
- proficient in windows operating systems spreadsheets and word processing
- effective in handling stressful high-pressure situations while maintaining composure and objectivity
- valid driver's license from the applicable state
Job Qualifications
- 5+ years of progressive experience in a hotel or related field with supervisory experience
- 2-year college degree with 3 or more years of related experience or a 4-year college degree with at least 1 year of related experience
- proficient in windows operating systems spreadsheets and word processing
- effective in handling stressful high-pressure situations while maintaining composure and objectivity
- valid driver's license from the applicable state
Job Duties
- deliver exceptional service to guests ensuring their needs are met and experience is enhanced throughout their stay
- motivate coach counsel and discipline front desk personnel ensuring compliance with company standards and procedures
- anticipate and address issues proactively to ensure smooth operations and guest satisfaction
- clearly convey information and resolve concerns from co-workers and guests effectively
- manage financial aspects of the front desk including maximizing room revenue and occupancy through effective rate management and analysis
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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