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Hyatt House Dallas Lincoln Park - Front Desk Manager OEM
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Paid Time Off
AD&D insurance
Vision Insurance
Job Description
Aimbridge Hospitality is a leading entity in the hospitality industry known for its dedication to delivering exceptional guest experiences across its vast portfolio of properties. As a prominent hotel management company, Aimbridge Hospitality operates numerous hotels worldwide, consistently setting high standards in service quality and operational efficiency. Their commitment to excellence, innovation, and team development has made them a trusted name among travelers and industry professionals alike. They focus on creating memorable stays through a combination of outstanding customer service, strategic revenue management, and efficient property operations. The company values leadership, teamwork, and a guest-centric approach, making it an ideal... Show More
Job Requirements
- 2 year college degree with 3 or more years of related experience or a 4-year college degree with at least 1 year of related experience
- 5+ years of progressive experience in a hotel or related field with supervisory experience
- Proficient in Windows operating systems spreadsheets and word processing
- Effective in handling stressful high-pressure situations while maintaining composure and objectivity
- Valid driver’s license from the applicable state
Job Qualifications
- 2 year college degree with 3 or more years of related experience or a 4-year college degree with at least 1 year of related experience
- 5+ years of progressive experience in a hotel or related field with supervisory experience
- Proficient in Windows operating systems spreadsheets and word processing
- Effective in handling stressful high-pressure situations while maintaining composure and objectivity
- Valid driver’s license from the applicable state
Job Duties
- Deliver standout service from check-in to check-out making sure every guest feels welcomed heard and cared for throughout their stay
- Motivate coach and guide your team to shine keeping standards high procedures smooth and morale high
- Spot issues before they happen and solve problems like a pro keeping things running seamlessly and guests smiling
- Maximize room revenue with smart rate strategies and keep communication clear and effective with guests and your team
- Oversee front desk operations including check-ins check-outs reservations and guest inquiries
- Maintain accurate records and reports related to occupancy and revenue
- Coordinate with other departments to ensure smooth hotel operations and guest satisfaction
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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