Evolution Hospitality

Hyatt Centric Sacramento - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.40
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Hyatt Centric Downtown Sacramento is a distinguished lifestyle hotel located in the heart of downtown Sacramento, California. Known for its blend of modern comfort and local cultural immersion, Hyatt Centric Downtown Sacramento offers guests a vibrant experience with close proximity to entertainment venues, shopping districts, and a diverse range of dining options. The hotel embraces the spirit of the region, often referred to as the "farm-to-fork" capital, by showcasing local culinary delights and providing access to historical attractions such as the California Gold Rush sites and the Transcontinental Railroad landmarks. Guests enjoy a mix of eclectic dining choices, including The... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hospitality or customer service preferred
  • knowledge of hotel management systems
  • ability to communicate clearly and professionally
  • strong interpersonal skills
  • capable of managing multiple tasks simultaneously
  • must provide exceptional guest service

Job Qualifications

  • High school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency with Microsoft Office suite
  • excellent communication skills
  • strong problem-solving abilities
  • ability to multitask effectively

Job Duties

  • Master the art of warm welcomes and smooth check-ins
  • provide top-tier guest service and assist with guest inquiries and requests
  • communicate clearly and confidently with guests and team members
  • manage reservations, check-ins, and check-outs efficiently
  • handle financial transactions and maintain accurate records
  • quickly resolve guest issues and challenges
  • multitask and keep the front desk operations organized and running smoothly

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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