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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $17.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career advancement opportunities
Job Description
Hy-Vee is a prominent American supermarket chain known for its commitment to exceptional customer service, quality products, and community engagement. With locations primarily in the Midwest, Hy-Vee emphasizes a helpful and friendly shopping environment underscored by its promise of "a helpful smile in every aisle." The company fosters a culture of teamwork, integrity, and continuous growth, making it a preferred employer for individuals seeking opportunities in retail and food service sectors. Employing a diverse workforce, Hy-Vee prioritizes employee well-being and offers comprehensive training to ensure professional success and personal satisfaction.
The role of Hy-Chi Department Cook within Hy-Vee i... Show More
The role of Hy-Chi Department Cook within Hy-Vee i... Show More
Job Requirements
- High school or equivalent
- Ability to carry out detailed but uninvolved written or verbal instructions
- Must be able to add, subtract, multiply, and divide whole numbers
- Ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information and request supplies orally or in writing
- Must be physically able to exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly
- Visual ability to see from more than 20 inches and less than 20 feet, with or without correction
- Ability to distinguish colors
- Ability to perform physical activities such as balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting, grasping, talking, hearing, and repetitive motions
- Willingness to work night and weekend shifts
- Availability for a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Effective communication skills
- Ability to follow verbal and written instructions
- Basic math skills including addition, subtraction, multiplication, and division
- Ability to work cooperatively within a team
- Experience in food preparation or cooking preferred but not required
- Understanding of food safety and hygiene standards
- Customer service experience is a plus
- Ability to handle physical demands of the job including lifting and standing for extended periods
- Positive attitude with a growth mindset
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products for which they’re looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Prepares the woks: cleans with water first, woks are heated to an appropriate temperature using gas, and oil is added to the wok for the cooking process
- Cooks soups first and then meats
- Prepares vegetables and ready sauces adding spices, etc.
- Combines all the ingredients with the meat
- Places food in hot cases, monitors amounts, and refills as necessary
- Orders product and supplies when necessary or notifies department head of needs
- Cleans work area at the end of the shift
- Fills the cold case with fresh-made food
- Prepares items for the next day after everything else is done
- meats in freezer, etc.
- Understands all aspects of the Hy-Chi kitchen
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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