Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
training programs
Employee Discounts
Retirement Plan
Job Description
Hy-Vee is a well-established and respected grocery store chain known for its commitment to quality, customer service, and community values. With a strong presence across multiple states, Hy-Vee prides itself on fostering a work environment that supports employee growth, engagement, and collaboration. The company's motto, "a helpful smile in every aisle," reflects its dedication to ensuring every customer enjoys a pleasant and accommodating shopping experience. Hy-Vee's culture emphasizes teamwork, professionalism, and a customer-focused mindset, making it an ideal workplace for individuals passionate about delivering exceptional service.
The Hy-Vee Hy-Chi Department is a specialized section within the store, focused on ... Show More
The Hy-Vee Hy-Chi Department is a specialized section within the store, focused on ... Show More
Job Requirements
- Must be at least 18 years old
- Must be physically able to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects
- Must have vision from more than 20 inches and less than 20 feet with or without correction and color vision
- Must be able to perform balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting, grasping, talking, hearing, and repetitive motions
- Must pass a pre-employment drug screen
- Must report to work when scheduled and on time
Job Qualifications
- High school diploma or equivalent
- Training provided by employer
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to add, subtract, multiply, and divide whole numbers
- Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products for which they’re looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Prepares the woks: cleans with water first, woks are heated to an appropriate temperature using gas, and oil is added to the wok for the cooking process
- Cooks soups first and then meats
- Prepares vegetables and ready sauces adding spices, etc
- Combines all the ingredients with the meat
- Places food in hot cases, monitors amounts, and refills as necessary
- Orders product and supplies when necessary or notifies department head of needs
- Cleans work area at the end of the shift
- Fills the cold case with fresh-made food
- Prepares items for the next day after everything else is done
- meats in freezer, etc
- Understands all aspects of the Hy-Chi kitchen
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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