Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,160.00 - $65,004.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Tuition waiver
Paid Time Off
Employee assistance program
Job Description
California State University, Northridge (CSUN) is a well-established public university located in Northridge, California. Known for its commitment to academic excellence, diversity, and community engagement, CSUN serves a large and diverse student body, promoting an inclusive environment that fosters success for both students and employees. The university prides itself on being a destination workplace where individuals feel valued, supported, and embraced as integral members of the campus community. CSUN continuously strives to create a supportive work environment that emphasizes diversity, equity, and inclusion, reflecting its strong dedication to serving the educational and professional needs of the community.
CSUN is curr... Show More
CSUN is curr... Show More
Job Requirements
- high school diploma or equivalent
- three years of full-time general office clerical work or equivalent education as described
- ability to pass fingerprint clearance (LiveScan)
- ability to pass background check including criminal records check
- must be authorized to work in the United States
- ability to work on-campus in Northridge
- effective verbal and written communication skills
- customer service orientation
- ability to use standard office equipment
- must comply with California State University policies and regulations
- availability to work full-time including Monday through Friday schedule
- ability to maintain confidentiality and professionalism
Job Qualifications
- equivalent to three years of full-time, general office clerical work that has provided the applicant with the knowledge and abilities listed
- equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two years of the required experience on a year-for-year basis
- prior experience in customer service or with processing new hires is a plus
- knowledge of and ability to utilize standard office equipment such as multi-line telephone system, computer, printer, fax, copy machine, scanner
- customer-focused with excellent verbal communication skills
- good telephone and email communication etiquette
- organized and resourceful
- active listener
- adept at prioritizing and scheduling
- ability to provide a high level of customer service
- ability to multi-task in a fast-paced environment where organizational expertise is essential
- ability to work with diverse campus and community individuals requiring active problem solving and effective interpersonal skills
- ability to utilize and learn new technology and systems
Job Duties
- facilitates the timely and accurate sign-in of new employees
- coordinates, gathers information and makes determinations ensuring that telephone calls, email inquiries and visitors are screened and directed to the appropriate individual
- maintains office security by following safety procedures and controlling access via the reception desk
- provides training to other HR staff and student workers on items related to the Customer Service Unit
- creates and maintains files for confidential tenure-track faculty and volunteer files
- performs document imaging
- provides general administrative assistance to various HR functions
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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