Job Overview
Compensation
Type:
Hourly
Rate:
Range $20.75 - $27.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
employee recognition programs
Job Description
The HR Coordinator position is an integral role within the human resources department of a dynamic gambling hall environment. This establishment is a bustling entertainment venue where customer service meets strict adherence to labor laws and regulatory compliance. As a gambling hall, the organization places a high value on creating a welcoming, secure, and compliant workplace both for its employees and the guests who frequent the facility. The company culture encourages professionalism, teamwork, and excellent guest relations, making it a vibrant place to work for candidates who thrive in fast-paced, customer-centric settings. Employment type for this role is typically full-time,... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in HR support or administrative role
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Proficient in MS Office and HRIS systems
- Understanding of labor law compliance
- Strong problem-solving skills
- Outgoing and positive attitude
- Ability to handle high volume customer interactions
Job Qualifications
- High school diploma or equivalent
- Experience in human resources or related administrative role preferred
- Strong interpersonal and communication skills
- Ability to handle confidential information with discretion
- Proficiency in basic computer applications and HR software
- Knowledge of labor laws and compliance in a hospitality or gaming environment advantageous
- Customer service experience in a fast-paced setting
- Conflict resolution skills
- Organizational and multitasking abilities
Job Duties
- Assist with recruiting onboarding and orientation of new hires
- Maintain employee records ensuring they are up-to-date and compliant with regulations
- Assist with payroll administration and benefits coordination
- Help resolve employee issues and mediate disputes when necessary
- Administer training programs and track employee development
- Ensure compliance with labor laws and gambling hall policies
- Coordinate employee events and recognition programs
- Provide support to HR staff with day-to-day tasks and processes
- Deal with high volume customer interactions maintaining an outgoing upbeat and cheerful demeanor
- Build guest relations by engaging customers and making them feel welcome
- Observe activity within assigned area offering assistance to guests
- Report anything out of the ordinary promptly
- Handle routine customer complaints and incidents with discretion
- Ensure guests are kept engaged by providing friendly helpful service
- Utilize open body language and polite communication with guests
- Assist in maintaining a spotless facility
- Maintain monetary and paperwork accuracy and efficiency
- Adhere to regulatory departmental and company policies ethically
- Resolve guest disputes promptly or escalate to management
- Cross-train in other departments
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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