Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $73,700.00 - $113,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
Employee Discounts
Flexible spending account
On-the-job training
Job Description
Avis Budget Group is a leading global provider of mobility solutions and car rental services, operating with a commitment to delivering exceptional customer experiences. With a dedicated team of over 25,000 employees worldwide, Avis Budget Group is at the forefront of transportation innovation, offering premier services through its Avis and Budget brands. The company prides itself on a performance-driven culture that emphasizes leadership, ongoing training, and a collaborative environment that supports the professional growth and well-being of its employees. Avis Budget Group’s mission is to enhance mobility for its customers by providing seamless, convenient, and personalized rental experiences, whether for... Show More
Job Requirements
- Must be 18 years of age and legally authorized to work in the United States
- Valid driver’s license
- Minimum 1 year experience in customer service preferably in hospitality or car rental
- Ability to work in a fast-paced environment with strong multitasking and organizational skills
- Flexibility to work various hours including evenings weekends and holidays
- Willingness to work outdoors in all weather conditions
- Ability to lift up to 50 pounds continuously sit stand walk enter exit and drive various automobiles in all weather conditions
- On-site requirement with regular on-site presence
- Strong verbal and written communication skills
- Technologically proficient and comfortable using mobile devices
Job Qualifications
- Minimum 1 year experience in a customer service role preferably hospitality or car rental
- Professional friendly demeanor with a focus on customer satisfaction
- Strong verbal and written communication skills
- Technologically proficient and comfortable using various mobile devices
- Valid driver’s license
- Ability to work in a fast-paced environment with strong multitasking and organizational skills
- Flexibility to work various hours including evenings weekends and holidays
Job Duties
- Deliver a best-in-class experience for customers ensuring a welcoming professional and personalized interaction
- Provide a premium customer experience by delivering vehicles directly to customers
- Collaborate with team members and management to coordinate timely vehicle delivery and collection
- Communicate proactively with premium-level customers via phone text email and app to confirm logistics special requests and meeting locations
- Greet customers warmly upon arrival open vehicle doors assist with luggage and provide an overview of the rental vehicle
- Ensure vehicle cleanliness and readiness before delivery
- Manage administrative tasks related to rental agreements and customer information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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