Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
Travel Discounts
Medical insurance
Dental Insurance
Vision Insurance
retirement 401k program
Paid Time Off
Employee events
Job Description
Highgate Hotels is a prominent real estate investment and hospitality management company that manages a diverse portfolio of over 400 hotels and more than 15 billion dollars in assets across North America, Europe, the Caribbean, and Latin America. Established with a 30-year legacy of innovation in the hospitality industry, Highgate excels in guiding various stages of the property lifecycle, including planning, development, recapitalization, and disposition. The company is recognized for its expertise in curating bespoke lifestyle hotel brands, legacy brands, independent hotels, and resorts, integrating contemporary programming and digital sophistication to enhance guest experiences. A trusted partner to leading ownership... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of progressive Human Resources experience in a hotel or related industry
- Ability to handle long hours sometimes required
- Ability to exert up to 10 pounds of force frequently or constantly
- Must maintain a warm and friendly demeanor
- Effective verbal and written communication skills
- Ability to listen, understand, and clarify concerns
- Ability to multitask and prioritize departmental functions
- Attend meetings and trainings as required
- Participate in Management On Duty coverage as required
- Maintain regular attendance
- Maintain high standards of personal appearance and grooming
- Comply with hotel standards and regulations
- Maintain confidentiality of information
Job Qualifications
- At least 1 year of progressive Human Resources experience in a hotel or a related industry
- Previous supervisory responsibility preferred
- College course work in related field helpful
- High school diploma or equivalent required
- Long hours sometimes required
- Sedentary work involving exerting up to 10 pounds of force frequently or constantly
- Maintain a warm and friendly demeanor at all times
- Effective verbal and written communication with all employee and guest levels
- Ability to listen, understand, and clarify employee and guest concerns
- Ability to multitask and prioritize departmental functions to meet deadlines
- Approach all encounters in an attentive, friendly, courteous and service-oriented manner
- Attend all hotel required meetings and trainings
- Participate in M.O.D. coverage as required
- Maintain regular attendance and comply with hotel standards
- Maintain high standards of personal appearance and grooming including wearing nametags
- Comply with hotel standards and regulations for safe and efficient operations
- Maximize productivity, identify problems, and implement solutions
- Ability to handle problems effectively including anticipating, preventing, identifying and solving
- Ability to understand and evaluate complex information to meet objectives
- Maintain confidentiality of information
- Perform other duties as assigned by management
Job Duties
- Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions
- Compile review list and distribute to departments
- Compile Turnover Report, copy and distribute
- Enter payroll information on computer including wage changes
- Conduct prescreening interviews
- Respond to unemployment claims and maintain unemployment logbook
- Maintain new hire, termination, transfer and promotion logbooks
- Audit hours worked in payroll reports for benefit eligibility
- Compile wage surveys
- Monitor and maintain Leave of Absence log
- Monitor Workman’s Compensation claims and complete required reports
- Answer questions regarding 401K Plan, vacation and benefits
- Maintain complimentary room night log and process employee requests
- Prepare and place recruitment advertising
- Process paperwork for terminating employees
- Maintain advertising logbook
- Become certified trainer in all Human Resources training modules
- Ensure compliance with all HR and related Loss Prevention SOPs
- Participate in Highgate Hotel Enrichment Committee
- Schedule and assist in Highgate Hotel Orientation
- Write articles and take pictures for property newsletter
- Assist with special projects and plan employee events
- Coordinate Travel Reduction Program and conduct yearly transportation survey
- Maintain First Aid log
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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