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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.26 - $21.42
Work Schedule
Day Shifts
Job Description
The Desert Diamond Casinos and Entertainment, located in Glendale, Arizona, is a vibrant and renowned hospitality and gaming destination known for delivering exceptional experiences to guests across its various properties. As a respected name in the entertainment and casino industry, Desert Diamond Casinos offers diverse amenities including gaming, dining, and entertainment options, creating a lively and welcoming environment for both customers and employees. The company prides itself on fostering a professional and inclusive workplace culture that respects traditions and embraces innovation to ensure the highest levels of service and operational excellence. With a commitment to community involvement and employee development,... Show More
Job Requirements
- High school diploma or GED
- six months of front desk or receptionist experience
- must be 18 years of age or older
- no felony, theft, or stealing convictions
- must be able to pass a pre-employment drug/alcohol screen
- must be able to pass a background investigation
- must be able to obtain and maintain a gaming license
- ability to handle multiple tasks and meet deadlines
- knowledge of modern office practices, procedures, and equipment
- knowledge of business English, proper spelling, grammar, and punctuation
- ability to communicate, read, and write clearly in basic English
- ability to demonstrate outstanding guest service at all times
- ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members at all levels
- ability to maintain strict confidentiality
- ability to represent the Human Resources department in a professional manner
- ability to carry out instructions furnished in verbal or written format
- skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Outlook, and PowerPoint
Job Qualifications
- High school diploma or GED
- six months of front desk or receptionist experience
- experience in a Human Resources department preferred
- ability to handle multiple tasks and meet deadlines
- knowledge of modern office practices, procedures, and equipment
- knowledge of business English, proper spelling, grammar, and punctuation
- ability to communicate, read, and write clearly in basic English
- ability to demonstrate outstanding guest service at all times
- ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members at all levels
- ability to maintain strict confidentiality
- ability to represent the Human Resources department in a professional manner
- ability to carry out instructions furnished in verbal or written format
- skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Outlook, and PowerPoint
Job Duties
- Maintains a professional image of the Human Resources Department as the first point of contact for internal and external guests
- welcomes and greets all guests respectfully and professionally
- uses professional phone etiquette to answer, screen, and forward incoming phone calls
- takes and delivers messages when necessary
- manages incoming and outgoing mail and packages
- routes all mail to the appropriate HR team member
- maintains an inventory of all HR office supplies and orders replacement supplies as needed
- manages the usage of the HR Conference Room by coordinating and updating a calendar with bookings and availability for meetings
- ensures the common areas of HR are continuously kept clean, welcoming, and professional
- schedules meetings, appointments, and department events for HR team members and leadership as requested
- refers questions or concerns requiring policy interpretation to specialized HR team members, as appropriate
- inputs and retrieves alphabetical and numerical information in prescribed format, utilizing knowledge of various computer software packages
- extracts and releases information according to specified criteria and in strict compliance with established policies, procedures, and/or regulations
- ensures strict confidentiality of all HR documents and records
- contributes to a team effort and accomplishes related results as required
- performs other duties as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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