Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Company paid basic term life
Paid Time Off
Voluntary medical
Dental Insurance
Vision Insurance
short term disability
long term disability
401(k)
Job Description
Goodwill North Central Texas is a nonprofit organization dedicated to enhancing employment and job skills while empowering individuals through community services and programs. Located in Fort Worth, Texas, this organization is committed to providing valuable vocational assistance and support to the community, specifically targeting underprivileged populations. Goodwill North Central Texas is known for its extensive network offering a variety of services designed to elevate the quality of life for its clients and the local community. Their mission focuses on fostering independence and success by connecting people with jobs and resources they need to thrive.
The position offered... Show More
The position offered... Show More
Job Requirements
- Ability to sit for 100 percent of the time
- mobility to reach and operate keyboard and phones
- ability to visually monitor a busy lobby
- clear and concise speech on phone and in person
- excellent attendance
- work 100 percent in person
- documentation to satisfy I-9 requirements
- ability to pass background check and drug screen
Job Qualifications
- Minimum of six months prior experience in customer service or public-facing roles
- proficiency in Microsoft Word and Excel
- demonstrated communication skills both oral and written
- excellent accuracy and organizational skills
- basic number sense
- preferred skills include PowerPoint experience, advanced Excel skills, and some college coursework
Job Duties
- Operate the central phone system by answering and transferring calls
- greet and receive callers and visitors and direct them to proper staff
- keep track of callers on hold and visitors in the lobby and ensure timely assistance
- maintain the employee phone list in Microsoft Outlook and align it with the phone system
- maintain professional appearance and demeanor to positively represent the agency
- provide general company, event, and program information to visitors and refer them to staff as needed
- partner with departments to maintain accurate contact and routing information
- follow safety procedures related to building security, visitor badges, emergency response, and record keeping
- provide administrative support to the community service program including communication, record retention, phone inquiries, application processing, and completion letters
- manage HR mail functions such as sending certified mail, sorting daily HR mail, and coordinating with mail and delivery services
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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