HQ Receptionist

Renton, WA, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

employee discount
Health Insurance
Retirement Plan
Paid Time Off
Professional Development

Job Description

REI Co-op is a renowned outdoor retail cooperative committed to inspiring and enabling a life outside for everyone. With a strong passion for helping people enjoy and protect the outdoors, REI Co-op focuses on fostering a culture that supports not only environmental stewardship but also the well-being and growth of its employees. Founded on the values of inclusion, respect, and diversity, REI embraces a multicultural and anti-racist organizational ethos to create a workplace where every individual feels a sense of belonging and empowerment. The company operates with transparency and fairness in compensation, offering competitive wages and a comprehensive benefits package... Show More

Job Requirements

  • high school diploma or equivalent
  • proficiency in MS Word Excel and Outlook
  • ability to work independently with minimal supervision
  • experience handling confidential information in a professional environment
  • exceptional verbal and written communication skills
  • strong attention to detail
  • ability to manage multiple tasks effectively

Job Qualifications

  • proficiency in MS Word Excel and Outlook
  • ability to work independently with minimal supervision
  • experience handling confidential information in a professional environment
  • exceptional verbal and written communication skills
  • strong attention to detail
  • ability to manage multiple tasks effectively

Job Duties

  • deliver outstanding customer service to the public and REI staff always using tact and discretion
  • answer and route incoming calls during business hours both onsite and remotely as needed
  • greet visitors professionally and courteously ensuring a positive first impression
  • provide guidance about local amenities activities and services to employees and guests
  • act as a concierge for satellite offices and serve as the first point of contact for employees and guests
  • respond to questions and feedback from onsite personnel resolving issues or escalating as necessary
  • collaborate with Asset Protection and Health & Safety for site surveillance handle badging inquiries and assist with health screenings as needed
  • support the Corporate Services department and HQ projects with clerical tasks such as processing purchase order requests and maintaining staff updates in campus services software
  • conduct daily site walkthroughs to ensure site quality and readiness
  • serve as a notary for REI staff as requested
  • assist with onsite events and activities as needed
  • act as the onsite point of contact for facilities and vendor arrivals when required
  • train new reception hires and temporary workers as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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