Houston, TX- Concierge (Wellness Outreach and Enrollment Specialist)
Job Overview
Compensation
Type:
Hourly
Rate:
Range $22.00 - $27.00
Work Schedule
Flexible
Benefits
competitive pay
Flexible Schedule
Professional development opportunities
Travel reimbursement
Positive work environment
Job Description
FitOn is a market leader in the virtual healthcare industry, dedicated to connecting over 15 million consumers and more than 19,000 employers with innovative health plans and personalized health and wellness experiences. FitOn leverages technology to offer virtual access to highly skilled Physical Therapists (PTs) and Registered Dietitians (RDs), making health management more accessible and effective. The company is committed to enhancing lives by promoting preventive care, fitness, and ongoing wellness support through its comprehensive digital platform. With a strong emphasis on consumer-centric services, FitOn stands out for combining clinical expertise and convenience, targeting a wide audience seeking flexible and... Show More
Job Requirements
- Bachelor's or Associate's degree
- basic proficiency with Microsoft Office and collaboration tools
- comfort using digital tools including tablets and QR code scanners
- excellent interpersonal and communication skills
- passion for wellness and fitness
- sales or customer engagement experience preferred
- willingness and ability to travel to gyms at least 3 days per week
- self motivation and strong organizational skills
Job Qualifications
- Bachelor's or Associate's degree required
- basic proficiency with Microsoft Office (Word, Excel, Outlook) and collaboration tools such as Microsoft Teams
- comfortable using digital tools (tablets, sign-up apps, QR code scanners, etc.)
- excellent interpersonal and communication skills with an outgoing, friendly demeanor
- passion for wellness, fitness, and preventative care
- sales or customer engagement experience preferred especially in health, fitness, or community outreach settings
- willing and able to travel on-site at gyms a minimum of 3 days per week
- self motivated, organized, and goal oriented
Job Duties
- Travel to assigned gym locations and set up an inviting, branded outreach table
- engage members in meaningful conversations about their health goals and how our virtual service offerings can support them
- clearly communicate service benefits including insurance coverage options, clinical expertise, and convenience
- drive new client sign-ups by guiding and assisting individuals through the quick enrollment process via tablet or QR code
- meet weekly sign-up goals with a strong focus on outreach impact and sales performance
- track daily interactions and report sign-up metrics
- ensure materials and signage are well organized and restocked as needed
- serve as the friendly face of FitOn Care, welcoming gym members and introducing them to our virtual service offerings
- represent the company with professionalism, energy and enthusiasm for health and wellness
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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