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Houston Event Staff & Security- Pokemon Regional Championship
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $12.00
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
competitive pay
flexible schedule
Career development opportunities
Team structure
Job Description
5 STAR Event Services is a distinguished provider of specialized event security and staffing solutions with a deep-rooted history and strong presence in the sports and entertainment industries. Founded in 2000, 5 STAR Event Services has built a reputable legacy, operating throughout key Texan cities including Houston, Austin, and San Antonio. With a workforce of 501-1000 employees, this privately held woman-owned business combines energy, professionalism, and a commitment to quality to deliver superior service to a wide variety of high-profile events. The company regularly serves clients across a spectrum of sports leagues such as Major League Soccer (MLS), National Women's... Show More
Job Requirements
- High school diploma or GED equivalent
- at least 18 years of age
- reliable forms of communication and transportation
- ability to walk and stand for extended periods of time
- ability to lift 25lbs
- full physical and mental dexterity with the ability to walk, stoop, kneel, crouch, hear, see and speak English clearly
- flexible availability including evenings and weekends
- willingness to work in outdoor venues and elevated noise levels
- ability to pass level 2 security license training, exam, fingerprinting, and background check
Job Qualifications
- High School diploma or GED equivalent
- at least 18 years of age
- reliable forms of communication and transportation
- level 2 security license (level II training and exam provided for free
- all applicants are required to apply, pass exam, submit to fingerprinting, and criminal background check)
- strong customer-service attitude and professional appearance
- possess excellent written and oral communication skills
- ability to understand and interpret credentials, documents, signs, rules, policies, and instructions
- ability to communicate effectively with clients, patrons, and other employees
- ability to multi-task, cross-train, and learn new skills quickly
- ability to remain calm and level-headed under high-pressure situations
Job Duties
- Enforce and uphold the integrity of all public, private, and restricted areas within the venue
- monitor entry and exit points, ensuring only authorized guests, players, staff, and vendors access designated spaces
- perform routine search and inspection procedures, including bag checks, ticket/credential verification, and screening for prohibited items
- greet guests with a friendly, professional attitude and provide directions to seating areas, tournament zones, restrooms, and venue services
- maintain clear and safe access routes for both pedestrian and vehicle walkways
- assist with line management, crowd flow, and player movement to maintain smooth event operations
- respond to guest questions, concerns, and complaints in accordance with company policies and event procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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