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HEB

Houston 12 Grocery - Customer Service Spec - Part-Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
partner ownership

Job Description

H-E-B is a renowned supermarket chain headquartered in San Antonio, Texas, widely recognized for its commitment to customer satisfaction and community involvement. Established over a century ago, H-E-B has grown to become one of the largest and most successful grocery retailers in the United States, operating numerous stores across Texas and northern Mexico. The company prides itself on a strong culture that emphasizes partner (employee) ownership, where every team member is valued as a key contributor to the company’s innovation, growth, and overall success. H-E-B’s customer-centric approach and dedication to quality products and services have earned it a loyal customer... Show More

Job Requirements

  • Minimum age 18
  • high school diploma or equivalent
  • 1 or more years of experience
  • completion of company orientation and safety training
  • strong customer service skills
  • reading and writing skills
  • planning and organizing skills
  • communication and interpersonal skills
  • ability to function in a fast-paced retail environment
  • physical ability to meet the demands of the department, including lifting and moving products
  • willingness to work varied shifts and hours

Job Qualifications

  • High school diploma or equivalent
  • 1 or more years of experience in retail or related field
  • communication and interpersonal skills
  • ability to work in a fast-paced retail environment
  • strong customer service skills
  • reading and writing skills
  • planning and organizing skills
  • knowledge of safety and sanitation standards
  • ability to lift and manage weights according to department demands
  • completion of company orientation and safety training

Job Duties

  • Stocks and rotates items as needed
  • assists with inventory control
  • loads, unloads, and moves product
  • organizes, cleans, and prepares back area for the night crew and incoming trucks
  • organizes merchandise on pallets to present the department attractively
  • ensures integrity of shelf tags and signage
  • maintains standards in shrink, safety, inventory control, and sanitation
  • checks shipments for out-of-date and damaged products
  • builds, stocks, maintains, and takes down store displays
  • performs customer service assistant duties as needed
  • provides superior customer service
  • answers customer questions and assists with product selections
  • merchandises product effectively
  • uses suggestive selling techniques
  • cleans and sanitizes sales floor, display cases, prep areas, and equipment
  • properly handles and maintains operation of all equipment
  • complies with departmental SOPs and store operating procedures
  • applies department-specific knowledge depending on area (beauty, drugstore/general merchandise, entertainment, grocery, Texas Backyard)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location