Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,300.00 - $76,300.00
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program
Job Description
Winding Hollow is a dedicated senior living community committed to providing comfortable, supportive, and well-managed housing for elderly residents. As part of the larger United Church Homes (UCH) network, Winding Hollow integrates compassionate service with professional management to create an environment where seniors feel valued and safe. The community is tailored to meet the unique needs of its residents, offering both general and dementia-specific care units, and emphasizing a holistic approach to senior living. Winding Hollow prioritizes resident satisfaction, safety, and community engagement while adhering strictly to regulations set by housing authorities such as the Department of Housing and Urban... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years of relevant business office experience
- Proficient computer user including Microsoft Office and housing software
- Must be able to read and interpret HUD handbooks and related documents
- Strong interpersonal skills to resolve conflicts and interact with elderly residents
- Ability to write routine reports and correspondences
- Must have problem-solving skills and be detail-oriented
- Ability to prioritize multiple tasks and stay organized
- Must adhere to United Church Homes Employee Handbook policies
- Must have a valid driver's license
- Prior experience with HUD subsidies, Section 8, Section 236, EIV, or tax credits preferred
- Must communicate effectively in English
- Patience and concern for elderly residents
Job Qualifications
- High school graduate or GED
- Two years of business office experience
- Proficiency in computer skills including Microsoft Office and relevant accounting software
- Ability to operate HUD and internal accounting software
- Certified Occupancy Specialist (COS) certification is a plus
- Valid driver's license
- Strong interpersonal and communication skills
- Ability to manage staff and payroll
- Knowledge of HUD policies, subsidies, and tax credits is highly desirable
- Ability to write reports and correspondence
- Strong problem-solving, organizational, and multitasking abilities
- Knowledge of Fair Housing laws and HIPAA
- Ability to communicate clearly in English both orally and in writing
Job Duties
- Manage operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of the senior living community
- Advise and recommend housing facility goals, objectives, programs, procedures, and policies through the Regional Manager
- Uphold and implement HUD Handbook 4350.3 and Manager's Administrative Procedures as well as other policies
- Lease apartments, conduct interviews, certifications, and move-in paperwork for new residents
- Complete certifications and recertifications for residents including background checks and income verifications
- Maintain a waiting list and communicate with potential applicants
- Collect and reconcile rent monthly, deposit rent using check scanner and software, and print receipts
- Manage monthly accounting tasks including invoice reconciliation, coding, and payments
- Issue legal notices and evictions for lease violations
- Develop and manage annual operating and capital budgets with Regional Manager
- Prepare and submit HUD special claims, vouchers, and Reserve for Replacement requests
- Coordinate with vendors and contractors to resolve maintenance issues
- Maintain good working relationships with staff, vendors, and suppliers
- Order office and maintenance supplies
- Assist with administrative duties and after-hours situations
- Attend meetings and committees
- Ensure safety and security protocols especially in Dementia Care Unit
- Supervise property staff, manage payroll, and review staff timesheets
- Uphold Corporate Compliance, HIPAA, Fair Housing laws, and Affirmative Fair Housing Marketing Plan
- Market vacancies and prepare monthly reports
- Perform community outreach and public relations
- Coordinate resident activities and maintain newsletters
- Oversee property maintenance, inspections, and emergency procedures
- Maintain emergency contacts and communication
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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