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Hilton Grand Vacations

Houseperson On Call

Job Overview

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Employment Type

Full-time
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Work Schedule

On-call
Weekend Shifts
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Benefits

Work-life balance
Family-friendly benefits
Equal opportunity employer
supportive work environment
accommodations for disabilities

Job Description

Hilton Grand Vacations (HGV) is a renowned hospitality company recognized for putting people first and fostering a positive work environment that inspires its team members to reach their full potential. With a strong commitment to work-life balance and family-friendly benefits, HGV has earned prestigious accolades, including being named one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the company has built a loyal base of owners, members, and guests, attributing its success to the passion, talent, and dedication of its team. HGV operates multiple resorts, call centers, and corporate offices, all driven by a... Show More

Job Requirements

  • Previous hotel housekeeping experience
  • Ability to speak basic English to greet guest and respond to guest special request
  • Open and flexible availability, to include weekends and holidays
  • Work a full shift (8 hours) walking/standing with or without reasonable accommodation

Job Qualifications

  • Previous hotel housekeeping experience
  • Ability to speak basic English to greet guest and respond to guest special request
  • Open and flexible availability, to include weekends and holidays
  • Previous customer service or similar related experience
  • Previous Houseperson work experience
  • Hospitality background

Job Duties

  • Attend to guest request
  • Identify and report preventative or other maintenance issues in the public area or guest rooms
  • Remove used and replace with new linens, towels, and necessary products and supplies
  • Transport clean and dirty linen to and from Operations and the Buildings
  • Properly maintain work carts/stations to optimize appearance and efficiency
  • Ensure the resort follows all federal, state, and local laws, including OSHA
  • Clean guest corridors, landings, and stairwells, deliver guest requests, vacuuming, carpet cleaning, and heavy cleaning of all assigned units, offices, and public areas in compliance with all standards of quality and productivity
  • Assist management in maintaining an accurate inventory of linen and supplies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location