You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Job Description
The Santa Ana Pueblo Hotel, a prominent hospitality establishment known for its commitment to exceptional guest experiences and cultural respect, is currently seeking a dedicated Houseperson to join its housekeeping team. This hotel prides itself on maintaining a clean, welcoming, and well-organized environment for its guests, ensuring that every aspect of the property's public and back of house areas meet the highest standards of cleanliness and safety. Situated in a vibrant community, the hotel embraces the rich heritage of the Santa Ana Tribe and incorporates this ethos into its daily operations and guest interactions.
The Houseperson plays... Show More
The Houseperson plays... Show More
Job Requirements
- Preference is given to qualified Santa Ana Tribal Members
- high school diploma or GED required
- bi-lingual and multi-cultural experience helpful
- good interpersonal, guest service and communication skills
- a smartphone capable of running company applications and communication systems is required
- all employees are required to proficiently use a smartphone for company applications, email, and text
- must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license
Job Qualifications
- High school diploma or GED
- good interpersonal, guest service and communication skills
- bi-lingual and multi-cultural experience helpful
- ability to provide strong customer service
- ability to handle conflict situations
- detail oriented, organized individual with the ability to multi-task
- must be able to work in a fast-paced environment
- must be able to deal with stressful situations in a professional manner
- must be a team player
Job Duties
- Performs duties related to housekeeping in accordance to established policy and procedures as well as service standards
- removes dirty linens and towels from rooms and hallways, transports them to assigned location
- receives clean linen and towels, distributes them to the assigned locations
- properly stocks housekeeping carts and closets with necessary supplies, materials and amenities
- ensures all equipment is used and maintained in accordance with established procedures
- adheres to all safety guidelines including the use of protective equipment
- uses chemicals in a proper, safe and responsible manner in accordance with standards
- performs duties in a timely and efficient manner
- maintains proper stock levels at all times
- delivers to Guest Room Attendants necessary supplies on an as needed basis
- communicates problems, challenges or unusual matters of significance to supervisor
- informs supervision of needed support, supplies or repairs
- completes maintenance work orders to be shared with supervisors and management
- accurately completes assigned daily paperwork
- ensures all storage areas and carts are clean and organized
- takes personal responsibility for delivering excellent guest experience
- ensures guests’ issues are resolved in a prompt, courteous and efficient manner
- shares guest feedback with appropriate parties in order to maintain continuous improvement
- welcomes corrective and/or constructive feedback
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All