Houseperson & Shuttle Driver - Holiday Inn

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) plan with Company Match
Life insurance
Employee Discounts

Job Description

Holiday Inn Express & Suites Fayetteville South is a well-established hotel managed by Strand Hospitality, renowned for its commitment to hospitality excellence and outstanding guest services. As part of the internationally recognized Holiday Inn brand, this hotel offers comfortable accommodations and a welcoming environment for travelers in the Fayetteville area. Strand Hospitality, the managing company, is dedicated to fostering a positive work culture and supporting employee growth, with a strong emphasis on core values such as respectfulness, adaptability, service, accountability, unity, and dedication. Together, they provide not only an excellent experience for guests but also a rewarding and inclusive workplace... Show More

Job Requirements

  • Must maintain a valid driver's license in state of employment
  • must maintain an excellent driving record
  • must be able to lift, pull, or push at least 50 lbs
  • excellent customer service skills and professionalism
  • prior guest services experience required
  • prior customer driving experience strongly preferred

Job Qualifications

  • Prior guest services experience required
  • prior customer driving experience strongly preferred
  • excellent customer service skills and professionalism
  • knowledge of federal DOT regulations preferred
  • ability to communicate effectively with guests and coworkers
  • ability to operate shuttle bus safely
  • basic mechanical skills for vehicle inspection and maintenance preferred

Job Duties

  • Greet and welcome the guest
  • offer assistance to the guest and respond to the guest's needs promptly and courteously
  • clean corridors, guest areas, lobby, service areas and linen closets
  • empty housekeepers' trash and linen bags
  • carry trash to dumpster
  • deliver rollaway beds and cribs to guestrooms
  • turn mattresses as directed by management
  • stock supplies needed for linen closets
  • vacuum public areas and corridors
  • mop vending machine areas and keep machines clean
  • check and clean all public restrooms several times daily
  • check and clean all elevators several times daily
  • assist with luggage handling
  • strip beds and/or clean rooms when needed
  • check lights and change bulbs
  • maintain outside grounds daily
  • assist in the unloading and storing of deliveries
  • complete duties and confirm on shift checklist as assigned
  • transport guests to/from airport and other locations
  • assist both arriving and departing guests with their luggage
  • inspect, clean and service the van(s)
  • maintain mileage logbooks
  • deliver special request items to hotel guests and assist houseperson(s) with cleaning lobby and public areas of hotel as needed
  • pick up trash from parking lot
  • occasionally run errands for the official business of the hotel staff
  • perform various other duties assigned by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.