Global Hotel Group

Houseperson

Job Overview

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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Uniform allowance
Career development opportunities

Job Description

This opportunity is with a reputed hotel operating within the hospitality industry, specializing in providing exceptional lodging and guest services. The hotel is dedicated to maintaining high standards of comfort, cleanliness, and customer satisfaction. Situated within the rooms division, the housekeeping department plays a pivotal role in ensuring that guest rooms and public areas meet the highest levels of hygiene and presentation. The hotel values professionalism, guest-centric service, and team collaboration to enhance the overall guest experience. It operates under a non-exempt classification, offering positions that are typically hourly with compensation aligned to industry standards.

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Job Requirements

  • High school diploma or equivalent
  • Basic computer knowledge
  • Physical mobility and stamina
  • Ability to lift and move weight up to 30 lbs
  • Ability to follow instructions and be detail-oriented
  • Professional appearance and attitude
  • Ability to work independently and in a team

Job Qualifications

  • High school diploma or equivalent
  • Computer knowledge/skills: MS Windows, basic
  • Professional in appearance and attitude
  • Physical mobility and stamina required
  • Ability to follow instructions, detail-oriented, and service minded
  • Ability to work independently and as a team player
  • Be able to lift, carry, push or pull weight up to 30 lbs

Job Duties

  • Provide the highest quality of service to the guest at all times
  • Welcome all arriving guests
  • assists guests with front door and in unloading baggage from vehicles
  • Always respond to guests and colleagues in a friendly, helpful manner
  • Inspect all public areas to ensure cleanliness standards have been met
  • Assist room attendants with heavy items such as mattresses and soiled linens
  • Deliver linens and necessary supplies to room attendants
  • Collect trash throughout the hotel including room attendant's carts, vending areas, offices and restrooms
  • Respond to guest requests such as delivery of housekeeping supplies (e.g., linens, cots, roll-away beds, etc.) in a timely and efficient manner
  • Shampoo carpet, sweep, mop, strip and wax floors throughout hotel
  • Clean rooms, hallways, restrooms and other service areas
  • Maintain housekeeping carts
  • Sort linen, stock room attendant closets, pickup clean linen, and refill each floor pantry
  • Collect soiled linen for laundering
  • Assist in rotation cleaning duties, including steam clean carpets, polish metal, and other super cleaning tasks as required
  • Report missing/found items, damage, or merchandise problems promptly to supervisor
  • Perform duties of a room attendant when necessary
  • Wear proper uniform at all times in accordance with the Company Dress Code
  • Must be thoroughly familiar with Employee Handbook and all policies and rules it contains
  • Must adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the Employee Handbook, Safety Manual, and operating guides
  • Other duties as assigned, of which employee is capable of performing

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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