Marriott International, Inc logo

Houseperson

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.57
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs

Job Description

The Ritz-Carlton Cleveland is a distinguished luxury hotel located at 1515 W 3rd St, Cleveland, Ohio. As part of the renowned Ritz-Carlton brand under Marriott International, this hotel is well-known for delivering exceptional guest experiences characterized by elegance, comfort, and meticulous attention to detail. The Ritz-Carlton brand has earned a prestigious reputation globally for setting the standard in luxury hospitality by creating memorable stays that reflect their core values and "Gold Standards." The hotel operates in a dynamic, service-driven environment where every associate is empowered to contribute to the overall guest experience with professionalism, respect, and pride.

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Job Requirements

  • high school diploma or equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to lift and move objects weighing up to 50 pounds without assistance
  • adherence to company policies and procedures
  • ability to maintain confidentiality
  • professional personal appearance and communication skills
  • willingness to work flexible hours including weekends and holidays

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or hospitality experience is advantageous
  • ability to work on feet for extended periods
  • strong interpersonal and communication skills
  • attention to detail and commitment to high standards of cleanliness and service
  • ability to work both independently and as part of a team
  • understanding of safety and sanitation standards

Job Duties

  • maintain the appearance and cleanliness of guest rooms and public spaces
  • deliver guest requests promptly and courteously
  • stock and organize housekeeping carts efficiently
  • follow all company policies and procedures including safety and confidentiality
  • ensure personal appearance and uniform meet professional standards
  • perform physical tasks including lifting, carrying, pushing, and pulling objects up to 50 pounds
  • uphold the Ritz-Carlton "Gold Standards" in service delivery

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Job Qualifications

Experience

No experience required

Job Location

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