Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Employee assistance program
flexible scheduling
Job Description
The Biltmore Hotel is a prestigious and renowned luxury hotel known for its exceptional hospitality, elegant ambiance, and commitment to impeccable guest service. Situated in a prime location, the hotel offers world-class accommodations, fine dining, and a range of amenities designed to provide an outstanding guest experience. With its rich history and tradition of excellence, the Biltmore Hotel attracts discerning travelers seeking comfort, luxury, and personalized service in an inviting and sophisticated environment. The hotel prides itself on maintaining the highest standards in cleanliness, customer care, and operational efficiency, supported by a dedicated team of professionals committed to upholding the... Show More
Job Requirements
- High school diploma is required
- Minimum one year cleaning experience in a hotel preferred
- Must be able to speak, read, write and understand the English language
- Compute accurate mathematical calculations
- Provide legible communication and directions
- Perform job functions with attention to detail, speed and accuracy
- Prioritize and organize tasks
- Think clearly, remain calm and resolve problems using good judgment
- Follow directions thoroughly
- Understand guest’s service needs
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Maintain confidentiality of guest information and pertinent resort data
- Use a computer keyboard and possess basic typing skills
- Possess moderate to advanced computer skills
- Work in a dynamic and constantly changing environment
- Adept to multitasking
- Must be able to move, lift, carry, push, pull, and place objects weighing 50 pounds or less without assistance
- Stand, sit or walk for extended periods
- Reach overhead and below the knees including bending, twisting, pulling, and stooping
- Use and operate all necessary office equipment with finger dexterity
- Communicate effectively with employees, managers, subordinates, and guests through verbal communication, hearing, and visual acuity
- Visually look at a computer for extended periods
- Adapt to moderate indoor temperatures controlled by the hotel environment systems
- Maintain a neat, clean, and well-groomed appearance per Biltmore Hotel standards
Job Qualifications
- High school diploma
- Minimum one year cleaning experience in a hotel preferred
- Ability to speak, read, write, and understand English
- Basic computer skills and moderate to advanced computer proficiency
- Strong attention to detail, speed, and accuracy
- Excellent organizational and prioritization skills
- Ability to work cohesively in a team and independently
- Good guest service awareness
- Ability to communicate clearly and provide legible directions
- Capable of adapting to dynamic and changing environments
- Able to multitask effectively
- Maintain confidentiality of guest information and resort data
Job Duties
- Clean guest floor landings, hallways, and service areas on all floors in accordance with Biltmore quality standards
- Assist Room Attendants by stripping rooms, removing soiled linen, terry, and trash
- Ensure that Room Attendant carts and Housekeeping closets are stocked with clean linen
- Make up and deliver rollaway beds, cribs, bed boards, and other supplies as needed
- Vacuum carpeting, sweep and mop floors, and dust furniture, lamps, and pictures
- Place all linen down the chute and take the trash down to the loading dock throughout the shift, ensuring all floors are clear at shift end
- Sweep, mop, and dust stairwells
- Follow all Biltmore policies and procedures
- Report any items in need of repair, missing items, or unsafe conditions to supervisors or housekeeping management
- Check all equipment and maintain it in top mechanical condition
- Report any items found to Coordinator
- Coordinate with Supervisors and management on work priorities and provide assistance when needed
- Carry out other duties as assigned by supervisors or management
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: