Charlestowne Hotels logo

Charlestowne Hotels

Houseperson

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.50 - $17.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Uniform allowance
Training and Development
Employee assistance program

Job Description

Our establishment is a reputable hotel renowned for its commitment to providing exceptional hospitality and maintaining a pristine environment for all guests. As an integral part of the hospitality industry, the hotel prides itself on delivering outstanding customer service, ensuring comfort, cleanliness, and safety throughout the guests' stay. The hotel features a variety of amenities and strives to create a welcoming atmosphere in all public and private areas, including guest rooms, lobbies, and surrounding exterior spaces. With a dedication to quality and guest satisfaction, the hotel continuously invests in its facilities and team to uphold the highest standards of excellence.Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training
  • Ability to read and interpret safety and operation documents
  • Ability to write routine reports and correspondence
  • Ability to perform basic mathematical calculations
  • Ability to apply common sense to carry out instructions
  • Ability to lift and move weights as required
  • Ability to stand, walk, climb, stoop, kneel, crouch, talk, hear, taste or smell
  • Willingness to work with cleaning fluids and solvents
  • Ability to operate cleaning tools such as vacuum cleaners and carpet extractors
  • Ability to reach up to 2 feet above the head
  • Availability to work in moderate noise environment

Job Qualifications

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s
  • Ability to perform mathematical operations using American money, weight measurement, volume, and distance
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving concrete variables in standardized situations

Job Duties

  • Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel
  • Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, brass awning poles, signage, entrance and alley
  • Deep clean assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators including elevator tracks
  • Clean and maintain the back of the house area
  • Deliver housekeeping items such as hair dryers, ironing boards, irons to guest rooms upon request from the front desk
  • Get assignments, keys, pager, and special guest requests from supervisor at the beginning of shift
  • Check and replenish supplies and cleaning tools
  • Greet each guest you see with appropriate greetings
  • Quickly respond to guest requests in a timely and friendly manner
  • Follow procedures for entering and leaving guest rooms
  • Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item with detailed documentation
  • Receive and sort laundry articles, inspect for damage or stains
  • Operate computer-driven washers and dryers according to recommended capacity and guidelines
  • Operate linen feeder and table linen ironing machines
  • Monitor and control supplies, minimize waste and report discrepancies to supervisor

OysterLink helps hospitality teams hire in one place.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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