Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Paid Time Off
Uniform allowance
Employee Discounts
Retirement Plan
Job Description
The hiring establishment is a distinguished hotel that prides itself on delivering exceptional guest experiences through meticulous attention to detail and outstanding customer service. This hotel operates within the hospitality industry, specifically in the rooms division under the housekeeping department, ensuring that every guest enjoys a clean, welcoming, and comfortable environment. With a team committed to excellence and a focus on maintaining high standards, the hotel thrives on creating memorable stays for all its visitors by providing impeccable cleanliness and attentive service.
The Houseperson plays a crucial role within this hotel setting, reporting directly to the Executive Housekeeper and Gen... Show More
The Houseperson plays a crucial role within this hotel setting, reporting directly to the Executive Housekeeper and Gen... Show More
Job Requirements
- High school diploma or equivalent
- Basic computer knowledge of MS Windows
- Physical mobility and stamina
- Ability to lift up to 30 pounds
- Professional appearance and attitude
- Ability to follow instructions and work as part of a team
- Service minded approach
Job Qualifications
- High school diploma or equivalent
- Computer knowledge/skills including basic MS Windows
- Professional in appearance and attitude
- Physical mobility and stamina required
- Ability to follow instructions
- Detail-oriented and service minded
- Ability to work independently and as a team player
- Ability to lift, carry, push or pull weight up to 30 lbs
Job Duties
- Provide the highest quality of service to the guest at all times
- Welcome all arriving guests and assist with front door and unloading baggage from vehicles
- Always respond to guests and colleagues in a friendly, helpful manner
- Inspect all public areas to ensure cleanliness standards have been met
- Assist room attendants with heavy items such as mattresses and soiled linens
- Deliver linens and necessary supplies to room attendants
- Collect trash throughout the hotel including room attendant carts, vending areas, offices and restrooms
- Respond to guest requests such as delivery of housekeeping supplies in a timely and efficient manner
- Shampoo carpet, sweep, mop, strip and wax floors throughout hotel
- Clean rooms, hallways, restrooms and other service areas
- Maintain housekeeping carts
- Sort linen, stock room attendant closets, pickup clean linen, and refill each floor pantry
- Collect soiled linen for laundering
- Assist in rotation cleaning duties including steam clean carpets, polish metal, and other super cleaning tasks as required
- Report missing/found items, damage, or merchandise problems promptly to supervisor
- Perform duties of a room attendant when necessary
- Wear proper uniform at all times in accordance with the Company Dress Code
- Be familiar with Employee Handbook and all policies and rules contained
- Adhere to all work rules, procedures and policies established by the company including Safety Manual and operating guides
- Perform other duties as assigned within capability
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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