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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.00 - $11.00
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
401k
Comprehensive health benefits
Advancement opportunities
Additional employee perks
Job Description
RAM Hotels is a recognized leader in the hospitality industry, committed to delivering exceptional guest experiences through a dedicated team of professionals. With a focus on excellent service and a welcoming atmosphere, RAM Hotels operates multiple properties designed to meet the diverse needs of travelers. The company strongly values work-life balance, employee growth, and providing a supportive environment where every team member feels valued and empowered to succeed.
The Houseman position at RAM Hotels is a vital role that ensures the cleanliness, safety, and aesthetic appeal of common areas throughout the hotel. This role is ideal for individuals who ... Show More
The Houseman position at RAM Hotels is a vital role that ensures the cleanliness, safety, and aesthetic appeal of common areas throughout the hotel. This role is ideal for individuals who ... Show More
Job Requirements
- Ability to walk, bend, and stand for long time periods
- must be physically able to lift up to 40 lbs
- must follow directions and work efficiently in fast-paced environments
- complete all required training including health and safety
- flexible schedule availability
- good communication skills
- must be dependable
- knowledge of property and local area
- maintain proper grooming and appearance standards
Job Qualifications
- High-school graduate or equivalent
- minimum of six months work-related experience, preferably in hospitality or janitorial services
- excellent customer service skills
- previous experience in hospitality industry preferred
- previous experience as housekeeper, room attendant, or janitorial services preferred
- ability to follow directions and work in a fast-paced environment
- good written and oral communication skills
- ability to listen attentively
- flexible to work varied schedules
- dependable
- ability to lift up to 40 lbs
- adherence to grooming and appearance standards
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions pertaining to their visit
- respond promptly
- be familiar with property location, property amenities, and local attractions to answer inquiries
- resolve guests complaints to ensure satisfaction
- complete all required brand specific and health safety training
- adhere to all brand standards
- knowledge of fire alarm and evacuation procedures
- clean common areas including glass doors, floors, shelves, tables, dishes, walls, elevators, pool areas, fitness center, break rooms
- follow lost and found policy and submit items to management
- perform other tasks as necessary to meet or exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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