Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
The hiring establishment is a casino venue known for its vibrant atmosphere and commitment to guest satisfaction. This establishment focuses on providing a comprehensive entertainment experience that includes gaming, dining, and luxurious banquet services. As a prominent player in the hospitality and event industry, the casino strives to maintain high standards of service and a professional environment that caters to diverse guests at large-scale events and daily operations.
The Banquet Houseman role is essential in supporting the banquet operations through various responsibilities such as setting, serving, and cleaning banquet events efficiently. This position is fast-paced and involves regular interaction... Show More
The Banquet Houseman role is essential in supporting the banquet operations through various responsibilities such as setting, serving, and cleaning banquet events efficiently. This position is fast-paced and involves regular interaction... Show More
Job Requirements
- High school diploma or GED preferred
- Level 4 Gaming License required
- ability to stand walk and use hands to handle objects for extended periods
- ability to lift push pull or move up to 100 pounds
- ability to understand and follow safety and sanitation procedures and OSHA requirements
- good communication skills to interact with guests and staff
- willingness to work in a noisy and sometimes smoky casino environment
- ability to attend required safety and staff training sessions
Job Qualifications
- High school diploma or GED preferred
- Level 4 Gaming License required
- ability to read and comprehend simple instructions short correspondence and memos
- ability to write simple correspondence
- ability to perform basic math skills addition subtraction division and multiplication
- ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- ability to deal with problems involving a few concrete variables in standardized situations
- physical ability to lift push pull and move up to 100 pounds
- specific vision abilities including close vision distance vision peripheral vision depth perception and ability to adjust focus
Job Duties
- Set rooms buffets and tables according to BEO specifications and supervisor instructions
- handle all guest requests as necessary request the assistance of the banquet supervisor
- ensure that all storerooms are clean organized and secured
- organize banquet rooms to ensure a productive safe and energy conserving work environment
- ensure that all unused rooms are set to department standards
- constantly communicate all concerns to banquet supervisor
- assist in equipment inventory as scheduled
- ensure proper maintenance cleaning and repair of all equipment
- pick up food from kitchen and return dirty dishes and carts to dish area
- ensure hot boxes are properly operating and assist in expediting the food
- assist the servers during service by responding to their requests notify banquet supervisor immediately of any difficulties
- advise sales department banquet supervisor regarding equipment needs rentals supply needs and employee staff issues
- assist in record keeping and filing
- attend staff set-up and technical training on a regular basis
- maintain a cooperative team-like attitude in working with supervisors and fellow employees in all departments
- perform all guest contact activities with a cordial efficient and professional manner while maintaining a commitment to excellence
- adhere to all department and casino-wide policies and procedures
- enforce all safety and sanitation procedures including safety guidelines and OSHA requirements
- maintain adequate level of security to safeguard equipment inventory
- attend all department full staff safety and other meetings and trainings as required by management
- work closely with event management and group event coordinator to assure smooth delivery of all services events
- empty trash and stock bus carts as needed
- maintain side stands cleanliness of banquet area and stock the prescribed pars
- maintain constant awareness of services promotions and events offered at the facility and inform guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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