Four Winds Casinos logo

Four Winds Casinos

Houseman

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Flexible
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
team environment

Job Description

This position is with a prominent casino, an entertainment venue renowned for its dynamic and fast-paced environment. The establishment prides itself on delivering excellent guest experiences through its varied amenities, including gaming, events, dining, and banquets. Operating in such a vibrant hospitality setting requires dedicated staff to maintain high standards of service, safety, and operational efficiency across all departments. The casino upholds comprehensive policies aligned with federal laws, safety standards, and internal regulations to nurture an atmosphere of fun, respect, dignity, and integrity among its guests and employees alike. It is committed to inclusion and provides reasonable accommodations to ensure... Show More

Job Requirements

  • High school diploma or G.E.D. preferred
  • level 4 gaming license required
  • ability to perform basic math skills including addition, subtraction, division, and multiplication
  • ability to read and write simple correspondence
  • ability to understand and follow written or oral instructions
  • physical ability to regularly stand, walk, use hands, bend, kneel, stoop, crawl, talk, and hear
  • ability to lift, push, pull or move up to 100 pounds
  • specific vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Job Qualifications

  • High school diploma or G.E.D. preferred
  • ability to read and comprehend simple instructions, short correspondence, and memos
  • ability to write simple correspondence
  • ability to perform basic math skills including addition, subtraction, division, and multiplication
  • ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • ability to deal with problems involving a few concrete variables in standardized situations
  • valid level 4 gaming license
  • physical ability to regularly stand, walk, use hands to handle objects, reach, bend, kneel, stoop, crawl, talk, hear
  • ability to lift, push, pull or move up to 100 pounds
  • specific vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Job Duties

  • Set rooms, buffets, and tables according to BEO specifications and supervisor instructions
  • handle all guest requests and request assistance of banquet supervisor as necessary
  • ensure that all storerooms are clean, organized, and secured
  • organize banquet rooms to ensure a productive, safe, and energy conserving work environment
  • ensure that all unused rooms are set to department's standards
  • constantly communicate all concerns to banquet supervisor
  • assist in equipment inventory as scheduled
  • ensure proper maintenance and cleaning of all equipment
  • pick up food from kitchen and return dirty dishes and carts to dish area
  • ensure hot boxes are properly operating and assist in expediting the food
  • assist the servers during service by responding to their requests and notify banquet supervisor immediately of any difficulties
  • advise sales department, banquet supervisor regarding equipment needs, rentals, supply needs and employee staff issues
  • assist in record keeping and filing
  • attend staff set-up and technical training on a regular basis
  • maintain a cooperative, team-like attitude in working with supervisors and fellow employees in all departments
  • perform all guest contact activities with a cordial, efficient and professional manner while maintaining a commitment to excellence
  • adhere to all department and casino-wide policies and procedures
  • enforce all safety and sanitation procedures including safety guidelines and OSHA requirements
  • maintain adequate level of security to safeguard equipment inventory
  • attend all department, full staff, safety and other meetings and trainings as required by management
  • work closely with event management and group and event coordinator to assure smooth delivery of all services and events
  • empty trash and stock bus carts as needed
  • maintain side stands, cleanliness of banquet area and stock the prescribed pars
  • maintain constant awareness of services, promotions, and events offered at the facility and inform guests

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location